Email Support Representative

3 days ago


Marathahalli Bengaluru Karnataka, India VU Job Solution Full time

Job Summary:
Key Responsibilities:

- Resolve customer issues in a timely and professional manner.
- Assist customers with product questions, troubleshooting, and technical support.
- Identify and escalate priority issues to the appropriate teams for resolution.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with cross-functional teams to improve processes and enhance the customer experience.
- Stay up-to-date on product knowledge and industry trends to provide informed support.
- Meet or exceed performance goals for response time, resolution rate, and customer satisfaction.

Qualifications:

- Bachelor's degree preferred.
- Excellent written and verbal communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask and prioritize tasks effectively.

**Salary**: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Rotational shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person



  • Marathahalli Village, Karnataka, India JVW Technologies Full time ₹ 2,50,000 per year

    Urgent Hiring : Non Voice Process Email support Qualification: Any Degree CTC upto 25k 6 days Working ( week off) Experience: 1 year in BPO, customer support, non voice process, chat, email support Language : Excellent comms skills in English and Hindi Versant test with level 5 score Work from office Shift time: Day Shifts Pl contact , , Job Types:...


  • Marathahalli, Bengaluru, Karnataka, India VictaMan Full time

    Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...


  • Marathahalli, Bengaluru, Karnataka, India VictaMan Full time

    Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...


  • Marathahalli, Bengaluru, Karnataka, India Bangalore Job Hub Full time

    **Position: International Customer Support Voice Representative** **Join our team as an International Customer Support Voice Representative, where you'll provide exceptional service to our global clientele. This role requires prior experience in international customer support through calls, ensuring you're well-equipped to handle diverse customer inquiries...


  • Marathahalli, Bengaluru, Karnataka, India JVW Technologies Full time

    We are hiring for Non Voice Process Job Location - Marathalli Process-Flipkart L1 Experience Required - 1 year Eng communication skills is required Required language-English Hindi Ctc-25take home 20k Graduation is mandatory 6days working Rounds of interview **Benefits**: - Provident Fund Schedule: - Day shift - Rotational...


  • Marathahalli, Bengaluru, Karnataka, India Furms Business Solutions Private Limited Full time

    *Graduation mandatory *Excellent communication and written skills in English *Day shift rotational, 6 days working *1 Rotational week off *Walkin interview with work from office *Marathahalli location *Salary 25 CTC - 21 Take Home Pay: ₹21,000.00 - ₹25,000.00 per month **Benefits**: - Paid sick time - Paid time off - Provident Fund Application...


  • Marathahalli, Bengaluru, Karnataka, India Furms Business Solutions Private Limited Full time

    *Graduation mandatory *Excellent written communication skills in English *Day shifts ( flexible btw 8 to 8) *6 days working, 1 day rotational off *Salary - 27 CTC *Immediate joining with work from office **Job Types**: Full-time, Permanent Pay: ₹21,500.00 - ₹27,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day...


  • Marathahalli, Bengaluru, Karnataka, India JVW Technologies Full time

    Qualification: Any Degree CTC upto 25k 6 days Working ( week off) Language : Excellent comms skills in English Versant test with level 5 score Work from office Shift time: Day Shifts Pl contact 9153619895, 9149313427, 8218846274 **Job Types**: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per month **Benefits**: - Provident...


  • Marathahalli, Bengaluru, Karnataka, India JVW Technologies Full time

    *Location*: Marathalli *Work Mode*: Work from Office *Shift Timings*: US Shifts (5 PM to 10 AM) *Transportation*: 2-way cab service provided *Compensation*: - *Fresher*: ₹3.2 Lakh per annum - *1 Year Experience*: ₹3.8 Lakh per annum - *2+ Years Experience*: ₹4.2 Lakh per annum - *Flex Roles (3-Month Contract)*:might be extended based on...


  • Marathahalli, Bengaluru, Karnataka, India JVW Technologies Full time

    Qualification: Any Degree CTC upto 25k Fresher Inahnd upto 18k 6 days Working ( week off) Experience: 1 year in BPO Language : Excellent comms skills in Hindi/English also mandatory Versant test with level 5 score Work from office Shift time: Day Shifts Pl contact 9153619895, 9149313427, 8218846274 **Job Types**: Full-time, Permanent, Fresher Pay:...