Customer Care Executive
1 week ago
Resolve product or service issues by clarifying customer complaints and determining the cause.
- Provide accurate, valid, and complete information using the right tools and methods.
- Follow up to ensure resolution and customer satisfaction.
- Maintain detailed records of customer interactions and transactions.
- Escalate complex issues to the appropriate department when necessary.
- Assist with placing orders, refunds, and exchanges.
- Identify and assess customers' needs to achieve satisfaction.
- Follow communication procedures, guidelines, and policies.
- Contribute to team effort by accomplishing related tasks as needed.
Pay: ₹15,000.00 - ₹20,000.35 per month
**Benefits**:
- Paid sick time
- Provident Fund
Schedule:
- Day shift
- Morning shift
Work Location: In person
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Customer Care Executive
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