Customer Care Executive

7 days ago


Karnal, India Amasia Multigrain Pvt. Ltd. Full time

Resolve product or service issues by clarifying customer complaints and determining the cause.
- Provide accurate, valid, and complete information using the right tools and methods.
- Follow up to ensure resolution and customer satisfaction.
- Maintain detailed records of customer interactions and transactions.
- Escalate complex issues to the appropriate department when necessary.
- Assist with placing orders, refunds, and exchanges.
- Identify and assess customers' needs to achieve satisfaction.
- Follow communication procedures, guidelines, and policies.
- Contribute to team effort by accomplishing related tasks as needed.

Pay: ₹15,000.00 - ₹20,000.35 per month

**Benefits**:

- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Morning shift

Work Location: In person



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