Back Support Sales

5 days ago

Sarkhej Road Ahmedabad Gujarat, India Flavaroma Flavours & Fragrances Pvt Ltd Full time

**Job Description: Back Support Sales Associate**

**Customer Inquiries and Support**:

- Address customer concerns, issues, or complaints in a professional and efficient manner, ensuring timely resolution.

**Sales Order Processing Assistance**:

- Assist in the processing of sales orders by verifying order details, entering them into the system, and ensuring timely delivery.
- Develop and maintain order status forms to track order progress from placement to delivery.

**Documentation Handling and Accuracy**:

- Assist in preparing invoices, proforma invoices, and other necessary documents for customer transactions, ensuring accuracy.
- Maintain organized records of all sales documentation for easy retrieval and reference.

**Account and Item Master Creation**:

- Create and maintain account master records for new customers and vendors.
- Establish item master records for new products, ensuring accuracy and completeness.

**Sample Invoice Generation**:

- Prepare sample invoices for customer presentations or internal purposes, ensuring accuracy and professionalism.

**Team Coordination and Support**:

- Work closely with the Customer Support Manager and other team members to ensure consistent service delivery and support.
- Collaborate with other departments, including sales, logistics, and inventory, to ensure customer orders are processed smoothly.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹23,000.00 per month

**Benefits**:

- Provident Fund

Compensation Package:

- Performance bonus

Schedule:

- Day shift
- Weekend only

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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