Service Coordinator

5 days ago


Chennai, India Sree Nandhees Technologies Pvt LTd Full time

We are looking for a detail-oriented service Coordinator for our service department and handle customer service interactions, reports, and repairs. The service manager's responsibilities include providing the highest level of customer service, developing lasting customer relationships, and managing the service team members

**Job Description**:

- Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met.
- Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.
- Ensure prompt follow-up with customers for orders, commercial terms, payments, approvals, problem resolution, etc.
- Schedule AMC and repairing jobs for Service engineers.
- Work with partners, vendors, company engineers, and program managers to ensure customer’s needs are met.

Required Skill:

- 3+ Years Experince in Sales and Customer Service
- Any Degree(Added Advantage EEE/ECE)
- Proficiency in Microsoft Office, particularly with Excel.

**Benefits**:
1.PF 2.ESI 3.Medical Insurance

**Salary**: ₹20,000.00 - ₹35,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Application Question(s):

- Notice Period
- Current Location
- Age
- Current and Expect CTC

**Experience**:

- Microsoft Office: 1 year (preferred)
- Customer relationship management: 2 years (preferred)
- Sales: 2 years (preferred)
- Customer service: 2 years (preferred)

Work Location: One location

**Speak with the employer**

+91-XXXXXXXXXX


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