Email Support Intern

5 days ago


Calicut, India Codelattice Full time

**JOB DESCRIPTION**

Google Workspace support. The support officers troubleshoot technical issues, provide timely feedback, and require excellent written and verbal communication.

**Category

**Experience
- Fresher**

**Location
- Calicut, Kerala**

**TECHNICAL SUPPORT**
- 24X7 support availability
- L1 support (accepting ticket, resolving the same)
- Connect and SAML 2.0 identity providers and service providers
- Troubleshoot configuration issues using SCIM for provisioning user identities and attributes
- Excellent communication skills - Both Oral and written
- GW Admin, Gmail Configuration, POP, Knowledge of SPF, DKIM and DMARC
- Gmail Migration
- Configuring and troubleshooting in G-Suite (Google) DNS Panel. Add MX record, DMARC, DKIM and mail subscription.
- Google Vault & G-Control App
- Production support
- Freshers for 3 months internship preferred

**Job Types**: Full-time, Fresher, Internship
Contract length: 3 months

Schedule:

- Day shift
- Fixed shift

Application Question(s):

- Are you a fresher?

Work Location: In person


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