Sales and Communication Representative

5 days ago

Ahmedabad Gujarat, India AURUS Full time

**Are you a people person? If you enjoy communicating with interesting people, we are looking for YOU.**

**Find more about the opportunity below**:
Job title : Luxury Sales Associate
Company : AURUS
Job location : Vastrapur, Ahmedabad, Gujarat, India
Employment type : Full-time
Experience preferred : 2 to 5 years
Salary : As per industry standard

You will be working with the in-house design and marketing team on the following:

- Interact with customers via telephone and chat, building genuine rapport and understanding their Jewelry preferences and requirements.
- Conduct detailed consultations to recommend suitable jewelry designs products that align with the customer's style and requirement.
- Develop an in-depth understanding of Aurus and MOI offerings
- Craft compelling sales pitches that showcase luxury of Aurus and MOI products, emphasising quality, design, and value.
- Identify opportunities to upsell or cross-sell to enhance the customer's shopping experience.
- Guide customers through the ordering process and xcollaborate with the order processing team to ensure smooth order fulfillment and delivery.
- Gather customer feedback and insights regarding products sharing valuable input with the product development and marketing teams.
- Stay up-to-date with jewelry industry trends and fashion influences.

**Qualifications**
- Bachelor's degree in Retail or a related field is a plus.
- Exceptional communication and interpersonal skills, both written and verbal.
- Proficiency in using telephony and chat platforms, as well as CRM software.
- Strong attention to detail and the ability to multitask effectively.
- Fashion-forward mindset with an understanding of style trends and personal styling techniques.
- Ability to adapt to evolving sales strategies and customer preferences.
- Customer-centric attitude, empathy, and problem-solving abilities

**About the brand**

A tight-knit group of passionate dreamers.

Rooted in craft and design, Aurus and Moi is our worldview on design in general and history in particular, through a range of fine jewelry. We are a company of jewelry geeks, designers, visual thinkers and engineers -- all with a shared passion to pursue excellence in what we do with our lives. We work in a collaborative setup where each creative mind has a seat at the table -- as we discover and determine ways to consistently offer a young, fresh and unique voice in the traditional legacy-led jewellery industry.

**Job Types**: Full-time, Permanent

**Benefits**:

- Health insurance

Shift:

- Day shift

Ability to commute/relocate:

- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (preferred)

Work Location: In person

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