Training Executive

**Mission**

Support the Training team in developing, implementing, and administering training programs aimed at improving the skills and competencies of medical and non-medical staff at the Asian Heart Institute. Your focus will be on delivering high-quality training sessions that enhance soft and hard skills, contributing to the continuous improvement of patient care and hospital operations.

**Outcomes**

In your first year with us, you will achieve the following:

- Successful Training Delivery: Help facilitate the successful execution of the training program, contributing to high engagement and a strong completion rate among staff. Ensure 100% of staff receive their required 96 hours of annual training.
- Improvement Tracking: Support the implementation of feedback mechanisms and assist in tracking performance improvements, contributing to a minimum 10% improvement in training effectiveness year-over-year.
- Compliance Adherence: Play a key role in ensuring all training programs comply with healthcare regulations and assist in maintaining accreditation standards.

**Competencies**

You possess the following attributes:

- Ownership. You never say, “that’s not my job”. You act on behalf of the entire company, not just your own team.
- Highest Standards. You have relentlessly high standards and are continually driving your team to deliver high-quality service and processes.
- Dive Deep. You can operate at all levels, staying connected to the details, and question when anecdotal stories don’t match the data. No task is beneath you.
- Deliver Results. You focus on key inputs for your team and deliver them with the right quality and on time. Despite setbacks, you persevere and never settle.
- Teamwork. You promote collaboration and ensure open communication, making every member feel valued.
- Growth Mindset. You find ways to convert problems to opportunities and demonstrate resilience, realistic optimism, and adaptability to change.
- Communication. You communicate clearly and effectively with a diverse range of staff, and possess strong listening skills, empathy, and the ability to manage and resolve conflicts.
- Project Management. You have strong organizational skills with the capability to plan, execute, and oversee training programs from conception through to evaluation.
- Experience. You have led training at A+ services organizations such as hospitality, healthcare and airlines, and have a strong understanding of compliance requirements.

**Requirements**:

- A minimum of 1 year of experience in Training
- Hospitality background such as hotels, airlines and hospitals strongly preferred

**About Asian Heart Institute**
Asian Heart Institute is India's #1 cardiac hospital dedicated to incorporating the latest technological advances and ethical practices to provide quality heart care at reasonable costs. As a JCI, NABH, and ISO-accredited hospital with a staggering success rate of 99.83% in bypass surgeries and an overall 99.4% in cardiac surgeries, we are considered among the best globally.

Our foundation rests firmly on four core pillars: Ethics, Experience, Excellence, and Expertise. At the heart of our approach is a steadfast commitment to integrity and ethical practices, ensuring that every patient is treated with the highest level of respect and care. We take pride in our team of renowned experts, each contributing years of specialized experience and skill, which is pivotal in driving our pursuit of excellence. Our focus on expertise is not just about having the best professionals on board, but also about fostering continuous learning and staying ahead in our field.

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