Quality Supervisor

**Career Area**:Manufacturing & Supply Chain
**Specifically, you can expect to**
- Be responsible for overseeing the execution of processes, plans and tools that support global quality systems or related processes i.e. Cost of Poor Quality, APQP, PPAP, quality certifications, MQ11005 and MQ12005 etc.
- Be accountable for conformity to global quality processes and reporting to management on QMS process execution.
- Be responsible for setting priorities, establishing review schedules for product and equipment quality control, and managing shop floor quality controllers.
- Interpret inspection policies and procedures and supervise the activities of bargaining unit personnel.

**To be successful in this role, you must bring (Basic Qualifications)**:

- B.E/ B.Tech College or university degree in full time, with an excellent understanding of quality management practices or equivalent experience.
- 5 - 7 years of job-related experience is required.
- The ability to utilize a variety of computer software packages is also necessary.
- Good human relations skills are required to develop a cooperative work relationship with others inside and outside the department.
- Alignment to CPS (Caterpillar Production System) principles. Plan work and manage shop floor quality controllers. Establish schedule of product control and equipment control.
- Organize checking, repair of measurement devices. Conduct initial testing, selection, training and assessment of quality controllers.
- The position reports directly to a Quality Manager and is typically responsible for quality associated with a product line or value stream including auditing and certification. The position supervises or manages a work unit of hourly or salaried employees where planning, scheduling, training, monitoring, and reviewing work of subordinates is required, and is responsible for all personnel issues and performance evaluation of subordinates. They will engage with Component Groups, Global Quality resources and Facility Management.
- Typical internal customers include employees from two or more work groups in a Division. The position's primary customers are internal.
- The incumbent solves problems by determining the best course of action, within departmental guidelines, from existing solutions and by developing new ones.
- The incumbent sets priorities and establishes a work plan in order to complete broadly defined assignments and achieve desired results.
- Impacts key quality goals including Customer Satisfaction, Continuous Improvement, Timeliness, Efficiency, Process Quality, Part Quality, Internal Quality Certification, Vendor Certification, ISO 9000 Certification, etc. The position meets or exceeds quality standard set for the measure(s) stated.

**Job related statistics**:
Annual Quality Budget: up to $400K
Personnel: 1-4 salaried, hourly or agency

**How We Support You (Employee Benefits)**

Our goal at Caterpillar is for you to have a rewarding career. We offer a total rewards package that provides day one benefits (Group hospitalization for self and dependents accidents coverage for self and term life coverage for self) along with the potential of a yearly bonus and statutory bonus. Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).

**The Power of Everyone**

At Caterpillar, we believe each person is unique and valued, and are committed to ensuring that our workplace is diverse and representative of the many customers we serve around the globe. Different perspectives help us achieve our best work and come together to form a high-performing Caterpillar team that makes positive changes in the communities where we live and work.

**Final details**

nowhiring #hiring

Caterpillar is an Equal Opportunity Employer (EEO).

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