
Tele Support Executive
4 days ago
**About the Role**:
We’re looking for an energetic and customer-focused **Tele Support Executive** to join our growing team at **XLNC Perfumery**. You’ll be the voice of our brand, helping customers with their queries, orders, and product information — ensuring every interaction leaves a positive impression.
**Responsibilities**:
- Handle inbound and outbound customer calls in a polite and professional manner.
- Assist customers with order updates, product details, and issue resolution.
- Maintain call records and follow up on pending queries.
- Coordinate with internal teams for smooth operations and customer satisfaction.
- Meet daily and weekly performance targets.
**Requirements**:
- Excellent communication skills in **English and Hindi**.
- Strong listening and problem-solving abilities.
- Basic computer and MS Excel knowledge.
- Prior experience in telecalling or customer service preferred.
- Freshers with good communication skills are encouraged to apply.
**Job Details**:
- **Work Type**: Full-time, On-site
- **Location**: Surat, Gujarat
- **Working Days**: Monday to Saturday
- **Timings**: 9:30 AM - 6:30 PM
- **Salary**: ₹12,000 - ₹18,000 per month (based on experience & skills)
**Why Join Us**:
- Friendly and supportive work environment
- Opportunity to grow within the company
- Incentives for top performers
- Training and career development support.
**How to Apply**:
Pay: ₹12,000.00 - ₹18,000.00 per month
**Benefits**:
- Leave encashment
- Paid sick time
- Paid time off
Work Location: In person
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