Front Office Executive

Job Description: Front Office Executive

**Job Purpose**:
To ensure the smooth functioning of the front desk operations, including visitor handling, telephone management, EPBX operation, typing official communication, and providing overall administrative support.

**Key Responsibilities**:
**Visitor Management**
- Greet and welcome all guests/visitors in a professional and courteous manner.
- Maintain the visitor register (manual/digital) and issue visitor passes.
- Coordinate with internal departments to ensure timely appointments and meetings.
- Ensure waiting areas and meeting rooms are neat and presentable at all times.
- Monitor and ensure security protocols are followed for all visitors.

**Telephone Handling & EPBX Operations**
- Handle incoming and outgoing calls efficiently through the EPBX system.
- Redirect calls to the appropriate departments or personnel without delay.
- Maintain a telephone directory and update it regularly.
- Screen and forward calls, take messages, and ensure follow-up.
- Manage voice mail and call transfers in coordination with the IT/Admin department.

**Official Communication & Correspondence**
- Maintain records of incoming and outgoing communications.
- Assist in printing, scanning, and dispatching documents when needed.
- Maintain confidentiality while dealing with internal or external communications.

**Office Administration & Coordination**
- Handle daily administrative tasks such as courier handling, managing incoming/outgoing mail.
- Coordinate with housekeeping, pantry staff, and IT support for front office upkeep.
- Maintain stock of front office supplies (stationery, visitor badges, etc.).
- Monitor AMC schedules for front desk-related devices (EPBX, printer, etc.).

**General Front Desk Operations**
- Ensure reception area is tidy and organized at all times.
- Manage appointment calendars and meeting room bookings.
- Provide administrative support to HR/Admin during audits or events.
- Coordinate with the Admin team for employee ID cards, access control, and related services.

Education: Graduate in any discipline

Experience**:8-10 years**of relevant experience in front office, reception.

**Skills**:

- Proficiency in MS Office (Word, Excel, Outlook).
- Strong written and verbal communication skills.
- Ability to multitask and remain calm under pressure.
- Working knowledge of EPBX systems and visitor management software.
- Pleasing personality and good interpersonal skills.

Work Schedule:
Monday to Friday (9:00 am - 6:00 pm)

Saturday (9;00 am
- 1:30 pm)

Should be punctual and maintain professional dress code and conduct.

Pay: ₹35,000.00 - ₹40,000.00 per month

Schedule:

- Day shift

**Experience**:

- EPBX operations : 8 years (required)

**Language**:

- Excellent communication English (required)
- Excellent communication Kannada (required)

Work Location: In person