Customer Support Associate

2 weeks ago

Ambawadi Ahmedabad Gujarat, India Intesols Private Limited Full time

Intesols specialize in providing effective digital solutions for your business. We're a team of experts in all digital areas across creative, management and technology working with over 800 + businesses and brands in Australia.

We strive to build partnerships with our clients and other agencies. Our goal is to provide intelligent and customized digital solutions to businesses. Whether it's web design, mobile apps, e-catalog, e-commerce store or online marketing we have some of the best talent at our disposal.

**We will provide**:

- Transparent and supportive working culture
- Platform to excel and grow
- Leadership opportunity
- Work / Life balance environment
- 21 paid leave & 12 national - festival holidays
- NO sandwich leave policy
- Shift timings : 7:00 AM to 4:30 PM (Monday to Friday)
- one year working commitment required.
- Conduct online meetings and first level training with client.
- Sales Assistance.
- Admin related work.
- Daily Reporting and data management.
- Fluent English is mandatory becasue need to communicate with Australian client over the call and mail.
- Neutral Accent in English.
- minimum 2 years of experience in Customer Support Services.
- Ready to work on dedicated projects.
- work with Australian clients / Projects will be preferable.

Pay: ₹25,000.00 - ₹45,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Paid sick time
- Paid time off

Schedule:

- Fixed shift
- Monday to Friday
- Morning shift

Ability to commute/relocate:

- Ambawadi, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- Customer service: 1 year (preferred)
- Business development: 1 year (required)
- International voice process: 1 year (required)

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**
+91 9979969136

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