Coupa Configuration Support

2 weeks ago

Pune, India Deutsche Bank Full time

**Job Title
- **Configuration Lead (Assistant Vice President)

**Location
- **Magarpatta, Pune

**Role Description**

This role requires working closely with the Business and Project Manager/Scrum Master for overall implementation and support of Coupa Risk Assess projects. Should be hands-on Coupa with multiple implementation experience and experience in workflow configuration. Should be a good team player having good communication and interpersonal skills.

**What we’ll offer you**

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy
- Best in class leave policy
- Gender neutral parental leaves
- 100% reimbursement under childcare assistance benefit (gender neutral)
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above

**Your key responsibilities**
- Learn Coupa Capabilities Technical Configuration in the tool quickly
- Understand Business Requirements and the design of Coupa Risk Assess developed for Deutsche Bank
- Coupa Configuration / Implementation i.e. Manage Configuration Changes
- Work with Architects & Platform Owner and support their mission for the Program Deployment
- Support issue investigation and resolution for incidents escalated to development/L3 within defined SLAs
- Execute Coupa Service Requests
- Perform Coupa Release Testing, Report the issues and resolve the problems
- Ensure the best practices implementation based on Industry standard.
- Need to be involved in Reviews, check the feasibility of the solution and functional fitment as per DB standards and best practices and align customer expectations, ensuring smooth and timely project delivery and support
- Support to localize the training documents
- Prepare and deliver the Maintenance documentation, update the configuration workbook periodically

**Your skills and experience**
- Must be having total 6+ years of experience and at least 5 years in software development/support engineering
- At least 2 years of experience in workflow configuration in Coupa or similar products
- Good Knowledge of SDLC & Agile processes
- Coupa certification is an advantage
- Experience in Vendor Risk Management is an advantage
- Demonstrable experience in leading projects to successful conclusions
- Strong customer focus with experience of working with cross-functional/ cross-department teams
- A self-starter with strong organization skills, resolution management, and superior written and verbal communication skills

Educational/Qualifications:

- B.E. / B. Tech. / Master's degree in computer science or equivalent
- Coupa Certification is good to have

**How we’ll support you**
- Training and development to help you excel in your career
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
- A range of flexible benefits that you can tailor to suit your needs

**About us and our teams**

Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

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