Chief Operations Officer

Position : Chief Operations Officer

Managerial Level : M1

Reporting to : Board of Trustees / Governing Council

Job Type : Contractual / Full time

Location : Pune

Experience : 10 -12 years

Salary : Upto 18 LPA, Commensurate to experience

Who We Are:
With the vision of “Bringing communities together to create and sustain a better tomorrow”, Tarachand Ramnath Seva Trust (TRUST) is now the primary means of bringing about social change for the Rathi family. TRUST aims to narrow the gap between the world as it is and the world we aspire to live in. Our interventions focus on creating strategic, structured, measurable philanthropic initiatives. Summary: This role involves leading strategic actions and assisting managing trustees & consulting agencies to ensure smooth operations of all programs.

Why Do We Want This Position Filled?
- To achieve operational efficiency at Trust
- To set up and streamline administrative processes & stability at Trust
- To ensure the successful delivery & impact of the Trust’s programs

What Do We Expect From This Position:
1. Program Implementation & Operations Management:
a. Oversee the design, implementation, & evaluation of programs to ensure they meet

the community's needs and align with the organisation's objectives.

b. Ensure that the operational policies and standard operating procedures are

contemporary and aligned to best practices and recommend changes to the

leadership team as appropriate.

c. Oversee the daily operations of the organisation and the work of executives (IT,

HR, Communications, Finance, etc.)

d. Plan, coordinate, and execute the annual budget process & keep track of budget

utilisation against the yearly plan.

e. Provide analytical support to Trust’s governing council team, including developing

internal management reporting capabilities.

2. Team Leadership and Management:
a. Provide guidance, mentorship, and professional development opportunities.

b. Foster a positive, inclusive work culture that values diversity, equity, and

inclusion.

c. Establish and monitor staff performance and development goals, assign

accountabilities, and set objectives and priorities.

3. Stakeholder Relations:
a. Cultivate and maintain positive relationships with donors, partners, government

agencies, and other stakeholders.

b. Represent the organisation at public events, conferences, & media interactions.

c. Identify, develop, and nurture relationships with Implementation partners of all

sizes to reach scale.

d. Provide senior leadership & consulting agency (TBL) and external stakeholders

with regular value-added reports that identify & track the status of programs,

projects, milestones, and deliverables.

4. Financial Management:
a. Manage the budget, ensuring fiscal responsibility, transparency, and compliance

with funding sources.

Education & Experience
- Master’s degree in social work and a Deep Passion for bringing change.
- Proven experience in a leadership role within a non-profit organisation or similar sector.

Knowledge & Skills
- Strong strategic planning and organisational skills
- Excellent communication and interpersonal skills
- Knowledge of relevant legal, regulatory, and compliance issues.

Broad OKRs

Objective 1 : Trust’s Operational Efficiency & Stability

KRA 1 : Program delivery targets achieved

KRA 2 : Employee retention rates

KRA 3 : Tech Integration in Trust

Objective 2 : Trust’s Impact

KRA 1 : Timeliness of program delivery

KRA 2 : 100% utilisation of available funds

KRA 3 : Trust’s partnerships

*to be elaborated & quantified post-joining

Pay: Up to ₹1,800,000.00 per year

Schedule:

- Day shift

Work Location: In person