Service Advisor

1 week ago

Calicut Kerala, India BYD -EVM Autokraft Full time

Key Responsibilities:
1. Customer Interaction: Greet customers, understand their service needs, and provide excellent customer service.

2. Vehicle Inspection: Conduct vehicle inspections, identify issues, and create repair estimates.

3. Service Planning: Plan and schedule service appointments, ensuring efficient workflow.

4. Communication: Communicate with customers about service plans, costs, and progress.

5. Quality Control: Ensure quality of service, following company standards.

**Requirements**:
1. Automotive Knowledge: Basic understanding of automotive systems and services.

2. Communication Skills: Excellent verbal and written communication skills.

3. Customer Service: Strong customer service skills, ability to handle complaints.

4. Organizational Skills: Ability to manage multiple tasks, prioritize, and meet deadlines.

**Skills**:1. Problem-Solving: Ability to resolve customer complaints and issues.

2. Time Management: Efficiently manage time to meet customer demands.

3. Technical Knowledge: Familiarity with automotive systems and repair procedures.

**Job Types**: Full-time, Permanent

Pay: ₹14,000.00 - ₹22,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Work Location: In person

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