Sa/am Exotic Trade Support

5 days ago

Mumbai Maharashtra, India Riverforest Connections Full time

**Job Responsibilities:
- Management of all spill queues within the platform.
- Responding to client queries & Front office queries
- Liaison with trading desk and related stakeholders to escalate any trade or booking issues
- Liaison with Associated teams, within the Service Control utility to help resolve trade related FOBO breaks
- Help with project and CTB development where required.
- Build and maintain strong relationship with our front office, Back office and operations areas
- Knowledge of Options and other derivative instruments would be preferable
- Should manage all queries related to instrument static data.
- Direct relationships with the front office / back-office colleagues.
- Build and maintain strong relationships with stakeholders across the globe in Front, Back and Middle Office
- Strong working and open relationship with local management

**Technical & Behavioral Competencies:
- At least 7-10 years in an operational support position.
- IB Equity Operations experience preferred, essentially in Trade Support functions.
- Competency with MS Suite, especially Excel, and the ability to learn multiple programs quickly.
- Knowledge of and an interest in the financial markets (derivative product knowledge especially swaps/ FX/ F&O)
- Ability to work under pressure, handle multiple priorities and work as part of a team as well as individually.
- Comfortable working across various groups including Sales, Trading, Accounting, Technology & other MO Teams
- Prior middle office or operational experience is a must.
- Strong control focus and aptitude (both financial and operational).

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