Collection Executive

2 weeks ago


Malad Mumbai Maharashtra, India Globocom Infotech Pvt Ltd Full time

Greeting from Globocom..

PFB the job description:
Experience - 4+ years

CTC - upto 5 LPA

Reporting to - Finance controller

Location - Malad west

Key Responsibilities:
Customer Communication: Maintain a professional and courteous behaviour while discussing payment options and resolving customer queries or disputes.

Payment Tracking: Accurately record all collection activities, payment arrangements, and customer interactions in the company's database.

Payment Processing: Process and document customer payments, ensuring that they are allocated correctly to outstanding invoices.

Account Reconciliation: Reconcile customer accounts and resolve discrepancies or issues related to payments or billing.

Reporting: Generate regular reports on collection activities and provide updates to management regarding account statuses and collection performance.

Compliance: Ensure compliance with company policies, as well as relevant laws and regulations governing debt collection practices.

Customer Retention: Work closely with other departments to identify opportunities to retain customers and prevent future delinquencies.
Billing & keep track of invoice requests being raised & Maintaining books of accounts.

Taking legal course wherever necessary
Target Achievement: Implement strategies to improve overall collection efficiency and success rates.10:48 am

**Job Types**: Full-time, Permanent

Pay: ₹300,000.00 - ₹500,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Fixed shift
- Monday to Friday

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Collection: 4 years (preferred)

Work Location: In person



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