Collection Executive
2 weeks ago
Greeting from Globocom..
PFB the job description:
Experience - 4+ years
CTC - upto 5 LPA
Reporting to - Finance controller
Location - Malad west
Key Responsibilities:
Customer Communication: Maintain a professional and courteous behaviour while discussing payment options and resolving customer queries or disputes.
Payment Tracking: Accurately record all collection activities, payment arrangements, and customer interactions in the company's database.
Payment Processing: Process and document customer payments, ensuring that they are allocated correctly to outstanding invoices.
Account Reconciliation: Reconcile customer accounts and resolve discrepancies or issues related to payments or billing.
Reporting: Generate regular reports on collection activities and provide updates to management regarding account statuses and collection performance.
Compliance: Ensure compliance with company policies, as well as relevant laws and regulations governing debt collection practices.
Customer Retention: Work closely with other departments to identify opportunities to retain customers and prevent future delinquencies.
Billing & keep track of invoice requests being raised & Maintaining books of accounts.
Taking legal course wherever necessary
Target Achievement: Implement strategies to improve overall collection efficiency and success rates.10:48 am
**Job Types**: Full-time, Permanent
Pay: ₹300,000.00 - ₹500,000.00 per year
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Fixed shift
- Monday to Friday
Supplemental pay types:
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- Collection: 4 years (preferred)
Work Location: In person
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