Hosted Contact Center with a Renowned Telecom

**Network designer-transmission with a renowned telecom company**: - From 8 to 13 year(s) of experience - ₹ Not Disclosed by Recruiter - Puneor **Roles and Responsibilities** - Person should have the testing experience of transmission equipment - L2 and L3 technology experience - ethernet and IPDWDM and OTN technology experience will be added...

**Why Zensar?** We’re a bunch of hardworking, fun-loving, people-oriented technology enthusiasts. We love what we do, and we’re passionate about helping our clients thrive in an increasingly complex digital world. Zensar is an organization focused on building relationships, with our clients and with each other—and happiness is at the core of...

**Nice &Verint Recording experts with renowned telecom company**: - From 4 to 8 year(s) of experience - ₹ Not Disclosed by Recruiter - Puneor **Roles and Responsibilities** - nice & verint recording experience- min 3 years exp in each- support- Role:_Head - Hardware Engineering - Salary:_ Not Disclosed by Recruiter - Industry:_Telecom / ISP -...

Greetings from Tech Mahindra!! We are currently hiring for one of our client in telecom space **Job Location**: Tech Mahindra, Plot No 1, Rajiv Gandhi Infotech Park, Phase - 3, Hinjewadi, Pune, 411057 - **Minimum 6 months of Experience required in an International Contact Center**_ - Work from office. - Grad/ undergrad can apply. - Excellent communication...

DESCRIPTIONGPP Database Link https cummins365 sharepoint com sites CS38534 Job Summary Provides data and analysis of Customer Support activities performance and issues for Customer Support Supervisors and Managers Key Responsibilities As a member of the Contact Center team provides data and analysis of activities performance and issues for...

Job Title: Voice and Contact Center ExpertWe are seeking an experienced professional to lead the design, development, and support of IVR solutions for Service Desk, BPO, and Service Operations environments.Key Responsibilities:Design and develop customized WxCCE Visual IVR workflows to meet business needs.Implement and manage Cisco CVP call routing, ICM...

Job Title: Operations ManagerAbout the Role:This position involves overseeing and executing daily contact center operations. The incumbent will be responsible for meeting business objectives and key performance indicators (KPIs).Main Responsibilities:Analyze customer call data to identify areas for improvement and opportunities for process changes.Evaluate...

**DESCRIPTION** **Job Summary**: Provides data and analysis of Customer Support activities, performance, and issues for Customer Support Supervisors and Managers. **Key Responsibilities**: As a member of the Contact Center team, provides data and analysis of activities, performance, and issues for Supervisor and Manager review; monitors Automatic Call...

Senior Contact Center Solutions ExpertWe are seeking a seasoned expert to lead our contact center solutions team. As a Senior Contact Center Solutions Expert, you will be responsible for designing and implementing Cisco UCCE CVP solutions for clients.Key Skills Include:Cisco UCCECVPSIPH323QoSTCP/IPICM scriptingVXMLJavaJavaScriptResponsibilities:• Assist...

As a Day-to-Day Operations Manager, you will be responsible for overseeing the daily activities of our contact center teams. Your primary goal will be to ensure that all operations run smoothly and efficiently, with a focus on quality and customer satisfaction.You will analyze production data to identify areas for improvement and develop strategies to...