Customer Service Executive
1 week ago
Calling prospective customers for lead generation.
- Receiving in-bound calls from the prospective customers.
- Prepare and present MIS to senior management.
- Timely follow-ups with the Sales Executives/customer for any notifications.
- Keeping track of the open items and taking appropriate action within the deadlines provided.
- Ensure that the standard operating procedures are adhered to and are always updated.
- Taking active participation in process improvement and automation.
- Escalating issues as required to the management
- Strong problem-solving skill and Decision making skill.
- Strong Customer service skills
- Strong verbal & written communication.
- Ability to Read, Write and Speak English and Telugu/ Tamil/ Kannada/Malayalam.
- Sound knowledge of MS Office suite (MS Excel, Word, PowerPoint, Outlook etc.)
- Ability to work under pressure and high volumes.
- A good eye for detail. contact
+91-XXXXXXXXXX
**Salary**: ₹12,000.00 - ₹16,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Work Location: One location
**Speak with the employer**
+91
+91-XXXXXXXXXX
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