Customer Support Executivexecutives

3 days ago

Chennai Tamil Nadu, India Trupthi Catering Services Full time

**We are hiring Customer Support Executive**

**Location: Chetpet Chennai**

**Experience:1yr to 3yrs**

**Key Responsibilities**:

- Respond to customer queries, complaints, and feedback received on social media platforms promptly and professionally.
- Monitor brand mentions, comments, and messages across social media channels.
- Resolve issues or escalate them to the appropriate internal teams (technical, logistics, sales, etc.).
- Maintain response time and resolution time within the company’s SLA standards.
- Track, log, and analyze customer interactions to improve support quality.
- Assist the marketing team by providing feedback from customers for product/service improvement.
- Handle negative comments or reviews tactfully to protect brand reputation.
- Create and maintain standard replies (FAQs, templates) for common queries.
- Stay updated with platform trends and tools for better engagement and support.

**Requirements**:

- Bachelor’s degree in any discipline.
- 1-2 years of experience in customer service, preferably through social media.
- Strong command over written English (regional language proficiency is a plus).
- Familiarity with social media platforms like Facebook, Instagram, WhatsApp Business, and X (Twitter).
- Ability to multitask and work in a fast-paced environment.
- Basic understanding of CRM or social listening tools is an advantage.

Pay: ₹18,000.00 - ₹30,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

  • Customer Support Executive

    1 day ago

    Chennai, Tamil Nadu, India Fusion Innovative Full time

    **Customer Support** **Experience - 1 to 3 years** **Work Location - Chennai** **Work timings: UK Shift timings** **Company Description** Fusion Innovative is a technology solution provider that offers digital solutions to businesses. Our adaptable and powerful solutions cater to the current needs of businesses whilst unlocking future opportunities. We...

  • Customer Support Executive

    1 day ago

    Chennai, Tamil Nadu, India Fusion Innovative Full time

    **Customer Support** **Experience - 1 to 3 years** **Work Location - Chennai** **Work timings: UK Shift timings** **Company Description** Fusion Innovative is a technology solution provider that offers digital solutions to businesses. Our adaptable and powerful solutions cater to the current needs of businesses whilst unlocking future opportunities. We...

  • Customer Support

    51 minutes ago

    Chennai, Tamil Nadu, India Botree Software International Pvt Ltd Full time

    **Responsibilities (Travel Required)** - Resolve service issues (Level 1 & 2 as appropriate) by understanding, clarifying customer problem, determining the cause, and ensuring resolution based on SLAs - Manage customer expectations of response time, issue resolution and quality support - Generate report on need basis - Technical Support **Technical...

  • Customer Support

    30 minutes ago

    Chennai, Tamil Nadu, India Adapton Full time

    Greeting of the day!!!!! **Role: Customer Support** **Work Timings: 09.30AM - 06.30PM (6 days of work)** **Salary: As Per your current ctc** **Location: Nungambakkam** - Excellent verbal communication skills - Excellent analytical and problem-solving skills. - Bachelor’s, preferably - Having good communication skills in English and Hindi - Thrive in a...

  • Customer Support Executive

    1 day ago

    Chennai, Tamil Nadu, India Auction Ghar Full time

    **We are hiring Customer support Executive(Handling international clients )** **Location: Chetpet** **salary :30k-35k** **Responsibilities** - Responding to customer inquiries and resolving problems in a professional and timely manner - Assisting customers with product information, ordering, billing, and account inquiries - Providing technical support for...

  • Customer Support Executive

    1 day ago

    Chennai, Tamil Nadu, India edutinker Full time

    **Requirements and Skills**: Strong working knowledge of the Microsoft Office Suite products **(MS Word and Excel etc.)** - Experience as a Customer Support Specialist or similar CS role - Familiarity with school ERP domain - Experience in using help desk software and remote support tools - Excellent communication and problem-solving skills - Multi-tasking...

  • Customer Support Executive

    2 days ago

    Chennai, Tamil Nadu, India Lammy studio Full time

    Salon Based Customer Support Required minimum 3 years experience as a customer support ( Voice) in any domain. Pay: From ₹20,000.00 per month Schedule: - Rotational shift **Education**: - Bachelor's (required) **Experience**: - total work: 3 years (required) - Customer service: 2 years (required) **Language**: - Hindi (preferred) - English...

  • Customer Support

    1 day ago

    Chennai District, Tamil Nadu, India Transformative technologies Full time

    We have openings for Customer Support process Minimum 6 month experienced in Customer Support Languages Known:English with tamil language Both Male and Female can apply Immediate Joiners. Pay: ₹18,000.00 - ₹20,000.00 per month Schedule: - Day shift - Morning shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total...

  • Customer Service Executive

    3 days ago

    Perungudi, Chennai, Tamil Nadu, India Industrial Support services consulting Full time

    _**About Us**_ **We are Hiring for Our wonderful client.** - **Job Overview**:_ - **Looking Customer Support executive for Machine Industry**: - **Should have knowledge in machine Erection and wiring**: - **Immediate Joining will be preferred.** - **Qualification - **_**DME/ B.E - Mechanical, EEE,Automobile** **Experience : 0 yr to 3 yrs in Customer...

  • Customer Support Associate

    4 days ago

    Chennai, Tamil Nadu, India Jobs-In360 Pvt Ltd Full time

    Role - Customer Support Executive Location - Nungambakkam, Chennai Languages - Malayalam+ Tamil Qualification-12/PUC Experience - Minimum 6 months in Customer Support Salary-18000-22000 Contact-9364897947 **Job Types**: Full-time, Permanent, Fresher Pay: ₹18,000.00 - ₹22,000.00 per month **Benefits**: - Health insurance Schedule: - Day...