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Front Office Executive
2 weeks ago
**Full Job Description**
**Job Summary**
Dr. Nivedita Dadu's Dermatology Clinic has become the most trusted skincare clinic in Delhi given to its world class dermatology treatments, highly professional and amiable dermatologists, aestheticians and nurses. The clinic located in Rajouri Garden, Delhi; offers a wide range of clinical and cosmetic dermatology services.
**Responsibilities and Duties**
- Create and manage both digital and hard copy filling systems.
- Maintain telecommunication system.
- Should be able to answer inquiries regarding the services delivered at the clinic.
- Manage the staff/therapists.
- Maintain data on Patient Management System.
- Assist the clinic in scheduling appointments and meetings.
- Patient / Customer care
- To handle patient queries and direct them appropriately
- To manage billing and discount information with patients / customers
- Documentation / Compliance
- To efficiently deliver procedures laid down for the customer care - these **include invoicing**
- Patient Feedback administrator
- Managing appointments
- To adhere to company policy and presentation
- To participate in on job and other training and development activities
**Required Experience, Skills and Qualifications**
- Must be a graduate.
- Good communication skills, (good spoken English)
- Must be attentive and possess a pleasant personality.
- Good knowledge about working on computers (microsoft office
- Excel, word, powerpoint)
- Experience of minimum 1 year in a clinic/hospital
**Job Types**: Full-time, Part-time
**Benefits**:
- Flexible schedule
- Health insurance
Schedule:
- Fixed shift
Ability to commute/relocate:
- Punjabi Bagh, Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)