Ar Collection
2 weeks ago
**Job Description**:
**Type of Program**:AR Collection
**Designation**: Associate
**Qualification**: Any Graduation
**Requirement**:
- Excellent Communication is Mandatory
- **_should have minimum 6 months experience in International Collection Process_**
**Salary**:
Upto 3.5L CTC + Incentives
**Date of Joining**:Immediate
**Roles & Responsibilities**
1. Review open accounts from the daily Ageing report
2. Monitor and maintain the assigned accounts - Collection calls (Outbound/Inbound in a professional manner), account adjustments and customer reconciliations
3. Collect customer payments in accordance with payment due date and timely follow-up on payment arrangements
4. Monitor customer payments activity to ensure receivables are collected in a timely manner
5.Ensure timely escalation in case of non-payment or no response
7. Identify issues attributing to account delinquency and discuss them with customers and escalate with client
8. Assists with the cleanup of UC's (unapplied credits), short paid invoices
9. Send Dunning letter to customers to make the payment of delinquent accounts
10.Communicate & follow up with Sales/Operations department regarding customer accounts on a timely basis
11.Update Daily/Weekly trackers and perform self-quality check
12.Adherence to Control and Compliance
13. Act as a liaison between Customer, Sales, Billing and various internal departments to ensure smooth flow of transaction and resolution of issues if any
14. Follow and update the Standard Operating Procedure (SOP)
15. Active participation in Learning & Developments
16.Involve in Process Improvements and its implementation
17.Comply with all Internal and External Service Level Agreement & Key Performance Index requirements 18. Interact and Coordinate with the support functions teams
19. Preparing questionnaires along with training team for Internal Assessment
20.Adherence to Control and Compliance and collate related documents towards external / internal audit
21. Acting as a backup to the Team lead as and when required
**Rounds of Interview**:
- HR, Communication, Manager and Ops.
**Regards**
Vino
HR Recruiter - Oxilum
- Role:
Collections
- Salary:
2,50,000 - 3,50,000 P.A.
- Industry:
BPO / Call Centre
- Functional Area
Customer Success, Service & Operations
- Role Category
Voice / Blended
- Employment Type:
Full Time, Permanent
- Key Skills
AR
AR Collection
Collections
BPO
B2B Collection
Debt Collection
inbound
outbound
Accounts Receivable
Voice Process
Debt Recovery
Dispute Management
Skills highlighted with ‘‘ are preferred keyskills
- Education
- UG:
Any Graduate
Company Profile
- Oxilum Technologies
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