Customer Service-b2

JLL supports the Whole You, personally and professionally.
Below are the few JD for same profile.
Job TitleWork ProfileReport Frequency
Proactive TicketsCall raising & closure in portal given by in house team in technical and soft groupWeekly /Monthly/Quarterly/Half Yearly/yearly
EventsBooking event venue 18th /19th floor cafeteria/Trainign Centre, confirming the booking to requestor as per availability. Aligning IT/core admin/ ground team for setupMonthly
Training CentreAttending booking request and confirming as per availability. Updating booking in tracker and preparing weekly training room schedule for circulation to coresponding teams Weekly/Monthly
StandeeAttending booking request and confirming as per availability. Updating booking in tracker and preparing weekly booking status schedule for circulation to other teams Weekly/Monthly
KeysAttending request for unlock pedestal, new key request against lost key as per process, cordinationation with key vendor and process bill and maintain tracker Monthly
Meeting room Tracking of meeting team assignment for longer period. Processing meeting room defaulter list by sending mails to defaulters and maintaining the trackerMonthly
Recreation room inventoryMaintaining inventory and ordering stock Monthly
Biomedical Wastevendor cordination for pickup BMW, maintain disposal documentation, maintain montly tracker.Monthly
New Joinee desk Preparationspace allocation to new Joiners as per entity allocation and relevant approvals.New joinee desk preparation (Cleaning /decorating / Joining kit & name plate printing).Update occupancy data.
Data Update (ERT/Emergency contact list/Extension List/ DA & EA List)Update List as per changes,Priting of ERT list as per format for display on every floor. Quaterly
Water bottle Inventory Stock maintaining in tracker and placing the order with concern teamMonthly
GFO events support Support client for all GFO events as When required On Demand
Medical supportCoordinating for any medical emergency to aligned the doctor and informing all the concern teams & cordiantion with hospital casualty team incase of outdoor treament. C7
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.