Collection Executive

3 days ago


Gandhipuram Coimbatore Tamil Nadu, India THE COVAI CAREERS Full time

We are hiring Collection Executive is responsible for managing the accounts receivable process in a healthcare setting. This role involves communicating with patients, insurance companies, and other stakeholders to ensure timely collection of payments and resolve outstanding balances.

**Key Responsibilities**:

- **Account Management**: Monitor and manage accounts receivable, ensuring all outstanding balances are addressed promptly.
- **Insurance Follow-Up**: Liaise with insurance companies to verify claims, resolve discrepancies, and follow up on unpaid claims.
- **Documentation**: Maintain accurate records of all communications and transactions related to collections, ensuring compliance with healthcare regulations.
- **Reporting**: Generate and analyze reports on collections performance, identifying trends and areas for improvement.
- **Collaboration**: Work closely with billing and coding departments to ensure accurate claims submissions and resolve billing issues.
- **Customer Service**: Provide exceptional service to patients, addressing inquiries and concerns regarding their accounts and payment options.

**Qualifications**:

- Bachelor’s degree in finance, business administration, or a related field preferred.
- Previous experience in medical billing, collections, or a related field.
- Strong knowledge of healthcare regulations and insurance processes.
- Excellent communication and negotiation skills.
- Proficiency in relevant software and electronic health record (EHR) systems.
- Strong organizational skills and attention to detail.

**Preferred Skills**:

- Familiarity with medical terminology and coding.
- Ability to work independently and as part of a team.
- Strong problem-solving skills and the ability to handle sensitive situations with empathy.

**Job Types**: Full-time, Permanent

Pay: ₹14,000.00 - ₹15,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person


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