Coordinator - Audit & Compliance

2 weeks ago

New Delhi, India IN 630 Newland Chase Private Limited Full time

CIBTvisas is the leading global travel visa service with unrivaled capability to obtain business and other travel visas for corporations and individuals worldwide in a fast, convenient and secure manner.

**Position Overview**

The Audit & Compliance Coordinator role exists to ensure accurate data exists in Newland Chase’s immigration systems that will contribute to the business’s operational excellence. The incumbent will develop and maintain in-depth expertise of Newland Chase’s operations and support systems, in particular Immigo, and will provide a high quality support and data compliance service to internal clients.

**Duties and Responsibilities**
- Perform data audits on Immigo to identify potential and emerging risks
- Perform operational and compliance audit activities
- Perform monthly GDPR compliance auditing
- Work closely with operations teams to rectify data issues
- Develop reports based on audit results and provides feedback to management as appropriate to address opportunities for improvement
- Provide clear explanations for the results of analytics as required

**DRIVE PROCESS IMPROVEMENT**:

- Identifies opportunities for improving processes.
- Adheres to organizational expectations; creates objectives that align with SLA’s and KPI’s

**ADHERE TO COMPANY POLICIES**:

- Leads by example and complies with the company code of conduct and policies. Ensures consistency in adhering to company policies and procedures, uniformly and without exception.
- Maintains a culture of accountability through clear expectations and performance management.

**TEAMWORK**:

- Maintains a level of engagement and learning with team members resulting in enhanced performance.

**Education and Qualifications (E = Essential | D = Desirable)**
- Graduate level degree or equivalent (E)
- Results oriented and operates with a strong level of accountability
- Strong Excel skills & a proven love of and aptitude for technology (E)
- High standards and integrity coupled with excellent attention to detail and organisational skills (E)
- Proficiency/fluency of English language, spoken and written.
- Strong focus with exceptional interpersonal and communication skills; proactive approach to addressing and communicating issues, providing feedback and solutions.
- Ability to be flexible with scheduling based on business needs.
- Excellent time management and planning skills required (E)
- Immigration case management/immigration support experience (1-2 years) (D)
- Exceptional problem solving and analytical skills within a fast-paced environment with competing demands (E)
- Communicates both verbally and in writing clearly and accurately and adheres to client and firm confidentiality and privacy (E)
- Ability to work independently, as a member of a team and under supervision(E)
- Able to demonstrate a positive and flexible attitude to work, particularly new initiatives (E)

**Competencies**

The following competencies have been identified as critical for success in the role and will be referred to during the assessment, feedback and evaluation process:
Presenting and communicating Information

Data analysis and reporting

Attention to detail

Learning and researching

Achieving personal work goals and objectives

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