Customer Service Assistant

Warm greetings from mPokket, one of the is leading fintech company in Kolkata. We are looking for enthusiastic, self-motivated young individuals with good communication skills to join our team as 'DIGITAL CUSTOMER SPECIALISTS' (DCS's). - Education Required - 12th pass (Minimum), Graduate. - 0-3 years of prior work-experience in this field or in a related...

**Customer Service Representative Duties And Responsibilities** - Escalate complaints to the appropriate internal teams and if the issue goes outside their immediate area of responsibility - Establish long-lasting, trusting connections by communicating professionally and empathetically with the clients - Use the appropriate methods and tools to provide...

Customer Service Associate is to help customers understand the products and services being offered by a company. **Salary**: ₹8,000.00 - ₹21,000.00 per month Schedule: - Day shift - Fixed shift - Weekend availability Supplemental pay types: - Commission pay - Performance bonus **Education**: - Higher Secondary(12th Pass)...

**Position**: International Customer Service **Location**: Salt Lake, Kolkata **Role Summary**: **Requirements**: - Minimum 1 year of International Outbound Sales experience. - Completion of 12th grade from a recognized board **Job Types**: Full-time, Regular / Permanent **Salary**: ₹20,000.00 - ₹25,000.00 per month **Benefits**: - Life insurance -...

**Role Description** This is a full-time on-site Receptionist cum Academic Counselor role located in Kolkata. The Receptionist cum Academic Counselor will be responsible for answering phone calls, managing front desk duties, maintaining records, providing customer service, and counseling students on course selection and career...

**Responsibilities** - Manage website orders and update into internal dashboard - Performing order conformations by contacting customers - Be able to communicate clearly & effectively in English & Hindi in both written and verbal - Assigning orders on shipping portal periodically - Contacting courier partners for Pick up and delivery issues,escalating and...

**Job Title**: Customer Care Representative (International Process) **Company**: Calltawk Solutions LLC-FZ **Location**: Salt Lake Sector 5, Kolkata, West Bengal **Salary**: ₹20,000 - ₹25,000 per month (Based on experience) **Job Type**: Full-time **Age Limit-** 25 -40 Yrs Calltawk Solutions LLC-FZ is hiring experienced **Customer Care...

Urgent hiring for an MNC in Kolkata! ! Desired Profile: Must have excellent communication skills in English (both oral and written) Willingness to work in night shift and join ASAP Both experienced and freshers can apply Other Details: - Process: inbound voice process (US healthcare) - Night shift - Work from office - Salary - 13.5K to 17.5 K inhand...

1)Manage large amounts of incoming phone calls 2)Generate sales leads 3)Identify and assess customers’ needs to achieve satisfaction 4)Build sustainable relationships and trust with customer accounts through open and interactive communication 5)Provide accurate, valid and complete information by using the right methods/tools 6)Meet personal/customer...

Listen to customers’ concerns, issues and questions - Resolve customers’ concerns and answer customers’ questions to your best ability - Maintain a positive attitude and calmly respond to customers’ complaints - Open new customer accounts - Attract customers by promoting the product and company positively, answering questions and addressing concerns...