Customer Retention Executive

3 days ago


Coimbatore, India Vervenest technologies Full time

We are hiring for **Customer Retention Executive** **Salary**: 3LPA **Location**-Coimbatore **Department**: - TARANG-Operations **Sub-Department**: - Persistency Reporting to State Operations **PURPOSE OF THE POSITION**: Mention briefly the purpose of the position To improve the district renewal performance and to give the customer service better in terms of retention /persistency inputs & output there by increasing customer’s loyalty; **DUTIES & RESPONSIBILITIES**: Please list down all the major & routine duties & responsibilities below Meet the persistency Business targets for the location districts;; Coordinating with State Operations team and ABH and identify opportunities for improving the persistency numbers for the location; Also, Introduce & drive initiatives which strengthen the Persistency focus for ex: NACH mandates /Novo pay-related communication etc **MINIMUM REQUIREMENTS**: Educational qualifications, minimum years of service and other additional skills required for the position **Educational Qualifications**: Graduation **Years of Experience** **& other specifications** Minimum 1-3 yrs experience of relevant Experience 1-2 yrs collections (Loans /Insurance /Field activities)experience is preferable; Knowledge in MS Office preferable; Persistency and renewals target focused activities exposure 1-2 Yrs is preferable; Ready to travel at least 7days a month; Additional Skill Required: Retention experience in the Insurance sector Any Other Specification: NA **Job Types**: Full-time, Regular / Permanent **Salary**: ₹20,000.00 - ₹25,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (required) **Experience**: - minmum: 3 years (preferred) **Speak with the employer** +91 7207020984



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