Customer Retention Executive

2 days ago

Coimbatore, India Covi-Sense Full time

**Job description**

**PURPOSE OF THE POSITION**:
To improve the district renewal performance and to give the customer service better in terms of retention/persistency inputs & output thereby increasing customer loyalty;
**DUTIES & RESPONSIBILITIES**:

- Meet the persistent Business targets for the location districts;
- Coordinating with the State Operations team and ABH and identifying opportunities for improving the persistency numbers for the location;
- Also Introduce & drive initiatives that strengthen the Persistency focus for ex: NACH mandates / Novo pay-related communication etc

**MINIMUM REQUIREM**
- **Educational Qualifications**_**ENTS**:
Graduation
- **Years of Experience & other specifications;**_
- Minimum 1-3 yrs experience of relevant Experience
- 1-2 yrs collections (Loans /Insurance /Field activities)experience is preferable;
- Knowledge in MS Office preferable;
- Persistency and renewals targets focused activities exposure 1-2 Yrs is preferable;
- Ready to travel at least 7days a month;
- **Additional Skill Required;**_

Retention experience in Insurance sector

**Job Type**: Regular / Permanent

**Salary**: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 9398327524

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