Salesforce CRM Architect

**Job Description - Salesforce CRM Architect**

**Introduction**:
Srijan Technologies is a 19-year-old technology services firm.

For a large part of its life, Srijan has specialized in building content management systems with expertise in PHP-based open-source CMS’, specifically Drupal.

Srijan is one of the top technology services companies working on Digital Experience solutions for enterprises globally. Srijan has been constantly ranked in the top 5 globally for Drupal Solutions & is one of the largest Open Source Digital Experience (DXP) services companies in the world.

Srijan builds and modernizes digital systems to help enterprises adapt to changing business models and market demands.

We create feature-rich platforms for experience, engagement, collaboration, and insight
- designed to be high-performing, digitally transformative, scalable, and secure. Founded in 2002, Srijan started out as a Drupal company and became the largest pure-play Drupal company in Asia.

In addition, Srijan delivers innovative solutions and acts as a trusted technology partner for enterprises across industries such as media, travel, healthcare, telecom, retail, pharmaceuticals, eCommerce, banking, insurance, and financial services. Our teams bring on board a unique mix of technical expertise and business acumen, to understand and deliver exactly what your business needs

Srijan is headquartered in New Delhi with delivery centers in **Delhi, Gurgaon, Pune, Bangalore, Chennai, Hyderabad, Ahmedabad, Indore, Kolkata, and Jaipur.**

In addition, a few developers & delivery leads are located in several countries globally - USA (New York, Charlotte), Singapore, Philippines (Manila), Australia (Sydney, Brisbane, Melbourne), and Japan (Tokyo). In each of these countries, Srijan has a functional legal subsidiary.

Srijan works largely with enterprises or mid-large-sized global firms and focuses on recurring business from these accounts, thereby bringing much-needed predictability of revenue for high-growth companies. It works with several top brands at the moment.

**Responsibilities:

- **
- Manage senior business stakeholders.
- Act as the primary point of contact for all Salesforce, Marketing Automation, and CRM initiatives
- Lead workshops gather requirements, and design solutions
- Manage the implementation and delivery of new initiatives
- Hands-on configuration.
- Design, build and deliver salesforce technical design/architecture in line with client requirements;
- Own architecture and design of complex solution components (Integration, Security, Custom development);
- Demonstrate technical development skills (scope technical portion of a project and estimate resource requirements);
- Work closely with stakeholders within client organization;
- Work closely with and support the Sales community.
- Stay abreast of new Salesforce releases and functionality, making suggestions to improve existing processes and implement new solutions
- Manage and mentor junior team members

**Required skills and experience:

- **
- Experience working across the full Salesforce project lifecycle from analysis, design, testing to implementation.
- You’ll have 5+ years experience of working on deployment teams throughout the project lifecycle, ideally using Agile development techniques.
- You’ll have a proven track record of successful delivery on customer projects, preferably enterprise CRM implementations
- Experience with Marketing Automation / Marketing Tools i.e. Marketo or Eloqua
- Previous team leadership/management experience is desirable
- Product discovery and ideation experience
- Conducted focus group sessions/ cross-functional workshops, etc for requirement gathering
- Knowledge of data and content migration, automated testing, release management, source control tools;
- In-depth understanding of Salesforce programming including Visualforce, Apex, and API’s;
- Demonstrated ability to drive a product vision, manage a roadmap, and influence without direct authority
- You’ll be a self-starter, adept at picking up new skills and technologies, and eager to break new ground
- You’ll have the vision to help us take our company to the next level
- Track record of successfully delivering projects on time, to scope, with high quality.
- Independently driven, resourceful, and able to deliver results with light-touch direction.
- Ability to communicate clearly and effectively with developers, business owners, and senior business leaders.
- Excellent user experience intuition.
- Strong analytical skills.