Business Operations Graduate

2 weeks ago

Bengaluru Karnataka, India Resillion Full time

**Company Description**
**_
Resillion is a global company with end-to-end capabilities: no matter your industry, your geographical location, or stage in your digital journey. With offices in North America, Europe, and Asia, Resillion will be by your side. Helping you and your organization realize your ambitions in cyber security, testing of digital media content and quality assurance._**

**_ Whether, testing, certification, (software) development, cyber security, or data-protection, the experts at Resillion do whatever it takes. We work as long and hard as necessary to get you to market._**
**Job Description** Job Title: Business Operations Graduate**

**Location: Bangalore (Hybrid Mode)**

**Qualification: BBA, MBA 2025/2026 Pass out**

**Role Overview**

The Business Operations Graduate will play an integral role in supporting the efficient functioning of our business processes. Reporting to the Operations Manager, you will work collaboratively with cross-functional teams to ensure day-to-day administrative and operational tasks are carried out smoothly. This entry-level role offers diverse exposure to business operations, resource management, and reporting, providing an excellent foundation for career growth within our organization.

**Key Responsibilities**
- General Overhead and Administration: Carry out administrative duties related to U4 and maintain Salesforce data hygiene.
- Resource Availability & Scheduling: Support resourcing activities such as exam administration and provisioning operational tasks for team members on the bench.
- Overtime & Exceptional Payouts: Facilitate the administration of overtime, on-site time, and exceptional payouts.
- Timesheet Validation: Monitor and validate timesheet submissions to ensure compliance and accurate reporting.
- Purchase Order (PO) Management: Track and chase outstanding purchase orders as required.
- KPI Reporting: Collate and compile both manual and automated KPI reports to assist management decision-making.
- Revenue Forecasting Support: Assist with administrative tasks related to revenue forecasting, reporting, and implementing necessary amendments.
- Contractor Administration: Manage contractor bookings, onboarding, and timesheet processing.
- Pipeline & SLA Monitoring: Monitor sales pipelines, manually review SLAs, and gather relevant operational data.
- Month-End Reviews: Participate in month-end review processes and assist with reconciliations and reporting.
- Invoicing & Debt: Follow up on invoicing and support aged debt recovery processes.
- People Planner Maintenance: Ensure the People Planner system is consistently updated with accurate information.
- File Management: Carry out manual ad-hoc mass file uploads and facilitate secure file transfers from SendSafely to SharePoint.
- IT Administration: Provide general IT administrative support as required.

**Qualifications** Qualifications & Skills**
- Bachelor’s degree in Business Administration, Operations Management, or a related field (or currently completing studies).
- Strong organizational and time management skills; ability to manage multiple priorities and deadlines.
- Proficiency with Microsoft Office Suite, especially Excel; experience with Salesforce and SharePoint is advantageous.
- High attention to detail and a commitment to data accuracy.
- Strong communication and interpersonal skills; able to work collaboratively within a team.
- Analytical mindset with a willingness to learn and adapt in a fast-paced environment.
- Ability to handle sensitive information discreetly and professionally.

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