Tele Caller Executive

4 days ago

Whitefield Bengaluru Karnataka, India DB Architects Full time

**Job Title**: Telecaller - Interior Design Industry

**Job Location**: Whitefield

**Job Type**: Full-Time

**Experience**: Minimum 1-3 Years

**Reporting to**: Sr.Manager or Business Development Head

**Job Summary**:
**Key Responsibilities:Lead Generation & Client Outreach**:

- Make outbound calls to prospective clients from provided leads/databases.
- Explain company services (interior design, renovation, space planning, etc.) clearly and convincingly.
- Follow up on inbound inquiries and convert them into qualified leads.

**Appointment Scheduling & Coordination**:

- Schedule consultations or site visits for the design team or sales representatives.
- Update client interactions in CRM and maintain call logs.

**Customer Relationship Management**:

- Build rapport with potential clients and understand their interior requirements.
- Address queries courteously and direct technical questions to relevant teams.
- Ensure timely follow-ups for ongoing and cold leads.

**Database & Reporting**:

- Maintain and update the client database with accurate lead status.
- Share daily/weekly call reports and feedback from prospects with the team.

**Required Skills & Qualifications**:

- **Education**:

- Minimum: 12th Pass / PUC
- Preferred: Graduate in any stream (B.Com, BBA, BA, etc.)
- **Experience**:

- Minimum 1-3 years of experience in telecalling, preferably in interior design, real estate, architecture, or similar service industries.
- **Communication**:

- Excellent verbal communication skills in English, Hindi, and the local language (e.g., Kannada, Tamil, etc.).
- Pleasant tone, good listening skills, and ability to handle rejection professionally.
- **Technical Skills**:

- Basic knowledge of CRM tools, Excel, and Google Sheets.
- **Industry Awareness**:

- General understanding of interior design services and client expectations.
- Ability to quickly learn about the company’s portfolio and pitch accordingly.

**Preferred Qualities**:

- Goal-oriented, self-motivated, and persuasive.
- Positive attitude and team spirit.
- Ability to work under pressure and meet targets.
- Strong organizational and multitasking skills.

**Work Environment**:

- Office-based role with structured targets.
- May involve coordinating with design/sales teams and occasionally attending events or expos (if applicable).

**Compensation**:

- **Salary**: 25,000 to 50,000 + Incentives based on lead conversion.
- Performance-based growth opportunities.

Pay: ₹25,000.00 - ₹50,000.00 per month

Schedule:

- Day shift

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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