Service Coordinator

1.Assess the service needs of clients and connect them with the correct provider 2.Create and maintain a directory of service providers and resources 3.Create and maintain a database of clients and client needs 4.Assess client issues and provide recommendations to fix problems 5.Ensure each client is given the necessary services and follow up to fill ongoing...

Coordinator Job Description:· Receive and log all customer service requests through phone & email.· Raise ticket in ERP system with respect to the service complaints received from customer.· Plan and assign service calls to Service engineers based on priority, location, and workload.· Track service progress and ensure timely closure of complaints.·...

Manage and coordinate service departmentManage Client service and query managementCoordinate the work of service technicians for maintanenance work orders.Prepare job estimates for customer maintanence including time and costAllocation of work to the techniciansMonitor quality control standards.Perform quality inspections on work done by techniciansManage...

The Service Incharge is responsible for overseeing daily operations of the automobile service department. They ensure smooth workflow, customer satisfaction, efficient job allocation, timely vehicle delivery, and adherence to manufacturer service standards.Key Responsibilities:Supervise and manage day-to-day operations of the service department.Allocate jobs...

Should acts as a liaison between customers and the service department, managing customer communication, vehicle repair needs, and the service workflow. Key duties include greeting customers, assessing their vehicle issues, providing cost estimates, explaining necessary repairs, scheduling appointments, ordering parts, and processing payments. This role...

Coordinator Receive and log all customer service requests through phone email Raise ticket in ERP system with respect to the service complaints received from customer Plan and assign service calls to Service engineers based on priority location and workload Track service progress and ensure timely closure of complaints Coordinate installation schedules Act...

The Service Incharge is responsible for overseeing daily operations of the automobile service department They ensure smooth workflow customer satisfaction efficient job allocation timely vehicle delivery and adherence to manufacturer service standards Key Responsibilities Supervise and manage day-to-day operations of the service department Allocate jobs to...

**Customer Outreach**: Make outbound calls to existing customers to remind them about service due dates and maintenance schedules. **Appointment Scheduling**: Book service appointments for customers and coordinate with the service team for efficient scheduling. **Promoting Service Offers**: Inform customers about ongoing promotions, discounts, and service...

**Customer Outreach**: Make outbound calls to existing customers to remind them about service due dates and maintenance schedules. **Appointment Scheduling**: Book service appointments for customers and coordinate with the service team for efficient scheduling. **Promoting Service Offers**: Inform customers about ongoing promotions, discounts, and service...

About the CompanyWe are a leading road construction and infrastructure development company managing a large fleet of vehicles, machinery, and equipment. We are seeking a knowledgeable and proactive Vehicles Manager to oversee vehicle maintenance, servicing, documentation, and related procurement activities.Key ResponsibilitiesOversee daily management of all...