CRM Executive

1 day ago


Calicut, India Brandface Retail LLP Full time

**Job Title: CRM Executive - Trainee**

**Roles and Responsibilities**:
As a CRM Executive Trainee, you will play a vital role in managing customer relationships and ensuring customer satisfaction. Here are your key responsibilities:
**Customer Data Management**:Accurately enter and update customer information in the CRM system.
Ensure data integrity and maintain a clean database.

Handle and resolve customer complaints and issues effectively.

**Customer Engagement**:Assist in planning and executing customer engagement strategies and campaigns.
Monitor customer feedback and sentiment to identify areas for improvement.

**Sales Support**:Collaborate with the sales team to track leads, opportunities, and customer interactions.
Provide support in generating quotes, proposals, and contracts.

**Training and Development**:Participate in CRM training programs to become proficient in using CRM tools and systems.
Stay updated on industry best practices and CRM trends.

**Reporting and Analysis**:Prepare regular reports on customer interactions, feedback, and trends.
Provide insights and recommendations based on CRM data analysis.

**Process Improvement**:Identify areas for process improvement within the CRM system and related workflows.
Propose and implement solutions to enhance efficiency and effectiveness.

**Documentation**:Maintain accurate records of customer interactions, transactions, and communication.
Document any issues or concerns raised by customers.

**Team Collaboration**:Collaborate with cross-functional teams such as sales, marketing, and customer support to ensure a unified customer experience.

**Compliance and Quality Assurance**:Ensure compliance with data protection and privacy regulations.
Uphold high standards of quality and professionalism in all customer interactions.

**Qualifications**:

- Bachelor’s degree in Business Administration, Marketing, or related field.
- Strong communication and interpersonal skills.
- Proficiency in CRM software and Microsoft Office Suite.
- Attention to detail and excellent organizational skills.
- Customer-centric mindset and problem-solving abilities.

**Salary**: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Kozhikode, Kerala: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 9037466124


  • CRM Executive

    1 week ago


    Calicut, India Brandface Retail LLP Full time

    As a CRM Executive for Online Sales, you will play a pivotal role in managing customer relationships and optimizing the customer journey. Your responsibilities will include maintaining and updating customer databases, executing targeted marketing campaigns, and analyzing customer data to enhance engagement and loyalty. You will collaborate with the sales and...

  • CRM Executive

    2 weeks ago


    Calicut, Kerala, India XYLEM LEARNING PRIVATE LIMITED Full time

    **Job Title: CRM Executive** **Location**: Kozhikode **Employment Type**: Full-Time **Experience**: 2-3 years **Salary**: ₹20,000 - ₹30,000 per month **Department**: Sales Operations **About Xylem Learning** Xylem Learning Pvt. Ltd. is one of India's fastest-growing EdTech companies, dedicated to transforming how students prepare for competitive and...


  • Calicut R.S Post Office, Calicut, Kerala, India X9 community Full time

    Manage customer interactions through CRM software and ensure accurate data entry and updates. Build and maintain long-term client relationships by understanding their needs and providing timely support. Act as a point of contact between the company and clients for queries, feedback, and problem resolution. Assist in implementing client engagement...

  • CRM Executive

    2 weeks ago


    Calicut, India RENO DEVELOPERS Full time

    **Must be managing all your company's relationships and interactions with customers and potential customers,** and Improve business relationships. **Job Types**: Full-time, Regular / Permanent **Salary**: ₹10,000.00 - ₹25,000.00 per month **Benefits**: - Cell phone reimbursement - Commuter assistance - Internet reimbursement Schedule: - Day...


  • Calicut R.S Post Office, Calicut, Kerala, India IQUE VENTURES Full time ₹ 2,40,000 - ₹ 4,80,000 per year

    Manage customer interactions through CRM software and ensure accurate data entry and updates.Build and maintain long-term client relationships by understanding their needs and providing timely support.Act as a point of contact between the company and clients for queries, feedback, and problem resolution.Assist in implementing client engagement strategies to...

  • Sales Executive

    1 week ago


    Calicut, India Talent Linking Company Full time

    **Sales Executive Responsibilities**: - Setting sales goals and developing sales strategies. - Researching prospects and generating leads. - Handling customer questions, inquiries, and complaints. - Preparing and sending quotes and proposals. - Managing the sales process through specific software programs. - Building and maintaining a CRM database. -...

  • CRM Executive

    2 weeks ago


    Calicut, Kerala, India G-CARE DIESELS PVT LTD Full time

    CUSTOMER RELATION MANAGEMENT, GOOD COMMUNICATION SKILL, COMPUTER PROFICIENCY. Pay: ₹10,000.00 - ₹15,000.00 per month **Experience**: - total work: 1 year (preferred) Work Location: In person

  • Accounts Executive

    1 day ago


    Calicut, India Doctosmart Enterprises PVT LTD Full time

    Update internal databases (CRM) with account details - Perform back-office sales tasks to support Account Executives as needed - Research market trends and competition - Create reports on sales and marketing campaigns - Maintain digital and physical records of invoices and contracts - Address payment issues - Identify new revenue prospects - E-mail or Text...


  • Calicut, India LuluRayyan Technology Full time

    **Your Responsibilities**: - Handle many inbound and outbound calls to customers and clients - Oversee the sales process to attract new clients. - Familiarize yourself with all products and services offered by our company. - Answer clients' questions efficiently and close the deal over the phone. - Suggest to clients the possible best solutions from our...


  • Calicut, India Welota solutions private limited Full time

    **Job Title: Telecalling Executive** **Location**: Kerala, India **About Welota**: Welota is a dynamic app-based company revolutionizing services across Kerala. We provide an extensive range of services accessible through our innovative platform, catering to the diverse needs of our customers. Join us in shaping the future of service accessibility across...