Back Office Sales Assistance

**Role : Back Office Sales - Machine Manufacturing Industry**

**LOCATION : Vadodara, Gujarat**

**REPORTING TO : General Manager - Sales & marketing**

**Job Overview**:
**Key Responsibilities**:
**Quotation & Proposal Preparation**:

- Create quotations based on customer inquiries and coordinate with the sales or production teams to ensure correct specifications.
- Maintain a repository of standard quotation templates for various products.

**Tender Documentation**:

- Prepare and submit tender documents as per client requirements and government regulations.
- Ensure compliance with bidding conditions and manage timelines for submission.

**Documentation & Formatting**:

- Prepare, edit, and format Operational Manuals and sales documents using MS Word and other tools.
- Maintain and organize records of product documentation.

**Sales Offers & Follow-up**:

- Generate and send sales offers to potential and existing customers.

**Customer Relationship Management**:

- Handle customer inquiries, resolve queries, and maintain good relationships.
- Track communication history with customers and follow up on pending payments or issues.

**Coordination with Internal Teams**:

- Coordinate with the production, logistics, and finance departments for order status updates and smooth delivery.
- Ensure all relevant customer feedback is communicated internally for continuous product or service improvement.

**Reporting**:

- Maintain sales data, generate reports, and track progress against targets.
- Prepare MIS reports to update management on sales activities and status.

**Required Skills & Qualifications**:
**Technical Knowledge**:

- Basic understanding of machine manufacturing processes or products.

**MS Office Proficiency**:

- Expertise in Word (for operational manuals), Excel (for quotations and reports), and PowerPoint (for presentations).

**Communication Skills**:

- Strong written and verbal communication for interacting with customers and internal teams.

**Time Management & Multitasking**:

- Ability to manage multiple tasks, such as documentation, follow-ups, and report generation, efficiently.

**Attention to Detail**:

- Accuracy in quotation preparation, tender documentation, and formatting.

**Google Sheet Experience (Optional)**:

- Knowledge of Google Sheet is an added advantage.

**Preferred Qualifications**:

- Education: Bachelor’s degree in business, engineering, or a related field.
- Experience: 1-2 years of relevant experience in sales support, documentation, and coordination.
- Industry: Preference for experience in machine manufacturing or engineering industries.

**Career Growth Opportunities**:

- Sales Coordinator
- Sales Executive
- Business Development Associate
- Sales Operations Manager

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Performance bonus
- Quarterly bonus
- Yearly bonus

Application Question(s):

- Have you previously worked in B2B, Tendering Documentation and managed sales operations using online platforms such as IndiaMART and TradeIndia?
- Have you ever handled sales targets and managed daily follow-ups?
- Have you ever sold testing instruments or any Machine to B2B industries?

**Education**:

- Bachelor's (required)

**Experience**:

- B2B sales: 2 years (required)

Willingness to travel:

- 50% (required)

Work Location: In person

Application Deadline: 21/04/2025
Expected Start Date: 30/04/2025