Customer Relationship Executive

5 days ago


Kolkata West Bengal, India SHM Shipcare Full time

Edocational Qualification:

- Minimum Graduate

Job Location: Khidirpur, Kolkata.
- Cold Calling with customers.
- Making Quotations and raising Invoices to the clients.
- Preparing relevant documentation and ensuring timely delivery of products and services to client in coordination with the stores and logistics team
- Maintaining and expand interrelationships with existing clients, thus enhancing the business
- Client Servicing: To be the SPOC for clients on operational issues, and ensure timely deliverables to the Client.
- Following up with the clients for the pending payments.
- Customer Feedback: Coordinating with teams to develop marketing strategies and provide customer feedback to the product team.
- MIS Maintenance: Managing the customer data and maintaining regular MIS reports.
- Maintaining records for the quotations sent.
- Understanding the customer query and accordingly giving the resolution for the same.

**Skills**:

- English Communication has to be fluent & operations of Tally ERP system.

Pay: Up to ₹20,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

Application Question(s):

- Will you be able to reliably commute to Khidirpur, Kolkata, West Bengal, Kolkata - 700023, West Bengal for this job?
- Do you have an Experience using Tally Software?

**Experience**:

- Customer relationship management: 1 year (preferred)

Expected Start Date: 15/12/2024



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