Admin Executive

2 days ago

Thrissur Kerala, India STUDY MEDIC Full time

**Order Processing and Management**:Receive and process sales orders accurately and efficiently.
Coordinate with internal teams to ensure timely order fulfillment and delivery.
Maintain and organize sales order records and documentation.

**Customer Support**:Respond to customer inquiries and provide information about products or services.
Handle customer complaints and resolve issues in a professional and timely manner.
Assist in managing customer accounts and updating customer information in the CRM system.

**Sales Reporting and Analysis**:Generate and analyze sales reports to track performance and identify trends.
Assist in preparing sales forecasts and budgets based on historical data and market trends.
Compile data for sales presentations and meetings.

**Administrative Support**:Schedule and coordinate sales meetings, appointments, and travel arrangements for the sales team.
Prepare and distribute sales-related documents, presentations, and contracts.
Manage and organize sales-related files and documents.

**CRM Management**:Maintain and update customer and sales-related information in the CRM system.
Ensure accurate and complete data entry, including lead management and opportunity tracking.

**Communication and Coordination**:Facilitate communication and collaboration between the sales team and other departments.
Assist in coordinating marketing efforts to support sales initiatives.
Handle internal and external communication related to sales operations.

**Qualifications**:

- High school diploma or equivalent (Associate's or Bachelor's degree preferred).
- Proven experience in sales support, administration, or a similar role.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and CRM software.
- Excellent organizational and multitasking abilities.
- Strong communication and interpersonal skills.
- Attention to detail and accuracy in data entry and order processing.
- Ability to work independently and as part of a team.
- Prior experience in a sales environment is a plus.

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Ability to commute/relocate:

- Kechery, Trichur, Kerala: Reliably commute or planning to relocate before starting work (required)

Work Location: In person

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