
Warehouse Executive
7 days ago
**Position Overview**:
The Warehouse Executive will be responsible for efficiently and accurately processing customer orders, ensuring a seamless and satisfactory buying experience for customers. This role involves managing orders from receipt to fulfillment, coordinating with various departments, and addressing customer inquiries related to orders and deliveries.
**Key Responsibilities**:
**Order Management**:Receive, review, and process customer orders placed through various channels, including the company's website, or other platforms.
**Order Verification**:Verify the accuracy and completeness of customer orders, including product details, quantities, shipping addresses, and payment information.
Order Tracking: Monitor and track order status to ensure timely processing and delivery. Update internal team on the status of their orders and handle any potential delays or issues.
**Order Fulfillment**:Work closely with the warehouse team to ensure orders are picked, packed, and dispatched accurately and promptly.
Shipping and Logistics: Collaborate with shipping partners or courier services to arrange timely and cost-effective deliveries to customers' addresses.
**Quality Control**: Ensure that orders are accurate and packed securely to prevent damages during transportation. Ensure that only healthy, vibrant, and disease-free plants should go to the customers.
**Qualifications and Skills**:
Bachelor's degree or equivalent qualification in business, commerce, or a related field is preferred. 10th Pass will also work
Proven experience in order processing, customer Service or e-commerce operations.
Familiarity with e-commerce platforms and order management systems.
Strong organizational skills and attention to detail to ensure accuracy in order processing.
Customer-centric approach and a focus on delivering exceptional customer experiences.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Knowledge of live plants, gardening, or horticulture is a plus but not mandatory.
Flexibility to work in shifts, especially during peak seasons or promotional periods.
Problem-solving skills to address customer concerns and resolve order-related issues.
Pay: ₹15,000.00 - ₹21,000.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Yearly bonus
Application Question(s):
- Your Current Salary
- Expected Salary
- Can. you join immediately?
**Experience**:
- Retail: 1 year (required)
**Location**:
- Gurugram, Haryana (required)
Work Location: In person
Application Deadline: 20/06/2025
Expected Start Date: 23/06/2025
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