
Customer Relationship Officer
2 days ago
**Roles & Responsibilities**:
- Provide empathetic and efficient support, ensuring high levels of customer satisfaction.
- Identify opportunities for upselling and cross-selling by recommending relevant products based on customer needs.
- Drive sales by promoting new arrivals, offers, and complementary products to enhance the customer shopping experience.
- Build lasting customer relationships through personalized engagement, follow-ups, and proactive outreach to boost loyalty and retention.
Schedule:
- Day shift
**Experience**:
- total work: 2 years (required)
- Customer service: 2 years (required)
- upselling and cross-selling: 1 year (required)
**Language**:
- English (required)
Work Location: In person
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