Customer Relationship Officer

2 days ago


Gurugram Haryana, India GMax Full time

**Roles & Responsibilities**:

- Provide empathetic and efficient support, ensuring high levels of customer satisfaction.
- Identify opportunities for upselling and cross-selling by recommending relevant products based on customer needs.
- Drive sales by promoting new arrivals, offers, and complementary products to enhance the customer shopping experience.
- Build lasting customer relationships through personalized engagement, follow-ups, and proactive outreach to boost loyalty and retention.

Schedule:

- Day shift

**Experience**:

- total work: 2 years (required)
- Customer service: 2 years (required)
- upselling and cross-selling: 1 year (required)

**Language**:

- English (required)

Work Location: In person



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