Trade Services Associate

**JOB DESCRIPTION**
Build your career in Trading Services while working in the world’s most innovative bank which values creativity and excellence.

**Job Summary**:
As a Trading Services Associate, you will be responsible in overseeing daily BAU activity, managing market changes, daily interaction with Traders, PNL, Finance, Tech and OCMs.

**Job Responsibilities**:

- Responsible for managing 5-10 members Trade Support & Sales Support teams supporting Global Credit Derivatives Business. This is a critical role for the business that ensures essential controls are being followed accurately and within agreed time frames
- The role involves partnering and working closely with various the local & primary Middle office teams to manage various reconciliations & control functions across internal & external trades
- Investigating trade break queries raised by Operations, analyzing trade booking /recaps, amending trades in risk management & working with Front Office to assess PNL impact
- Drive firm wide & industry projects (Dodd Frank, Clearing etc) by partnering with project leads
- Review key metrics to measure controls, workflow capacity, system & team efficiency
- Generate efficiencies by reviewing existing processes, improving STP & increasing capacity
- Manage day-to-day processes across staff members including providing regular feedback, performance reviews and career development opportunities

**Required qualifications, capabilities and skills**:

- Min 7 years in a Derivative Operations (Middle Office / Back Office) role
- Strong product knowledge; thorough understanding of the end to end transaction cycle for Credit derivative products, Strong communications skills both verbal and written
- Build strong working relationships across global cross functional teams, including Front Office
- Partnering with global & local partners on projects, efficiency and business change (new products, industry change), Ability to drive results through a "hands-on" approach
- Ability to manage a team of high achievers with diverse experience and skill sets. Successful in team environments with matrix reporting structures
- Skilled in identifying talent, recruiting, coaching, mentoring, and developing team members, Can operate effectively in a dynamic environment with tight deadlines, Control mindset to identify process control gaps, prioritize & mitigate operational risk
- Analytical mindset and high attention to detail, Ability to multi-task effectively to met tight dead lines, Ability to negotiate & influence at appropriate levels, Ability to manage internal clients & stake holders
- Problem solving skills and ensure quick resolution by coordinating with relevant groups, Flexibility to work global hours and willing to travel

**ABOUT US**

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.