Tele Calling Executive

2 days ago

Surat Gujarat, India Jay Air Systems Pvt Ltd Full time

**Job Description: Telecalling Executive**

**Position Title**: Telecalling Executive
**Company**: Jay Air Systems Pvt. Ltd.
**Location**: Surat Office
**Employment Type**: Full-Time
**Salary**: As per company standards

**About Us**:
**Jay Air Systems Pvt. Ltd.** is a trusted name in the HVAC industry, specializing in the design, supply, installation, and maintenance of air conditioning systems including VRF systems, ductable units, and industrial ventilation solutions. We are committed to providing quality services backed by strong technical support and a customer-centric approach.

**Key Responsibilities**:

- Make outbound calls to potential and existing customers to generate leads and explain products/services.
- Answer inbound customer calls and resolve queries related to products, services, or complaints.
- Maintain a database of customer information, follow up on leads, and ensure proper documentation.
- Schedule appointments for field sales executives and coordinate follow-ups.
- Achieve daily/weekly/monthly call and conversion targets.
- Provide accurate and complete information by using the right methods/tools.
- Record feedback and customer interactions in CRM systems.
- Work closely with the sales and service teams to enhance customer experience.

**Requirements**:

- **Education**: Minimum HSC (12th pass); Graduate preferred.
- **Experience**: 0-2 years in telecalling, customer service, or telesales.
- **Language Skills**: Proficiency in Hindi, Gujarati, and English.
- **Computer Skills**: Basic knowledge of MS Office and CRM software.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and meet targets.
- Polite, confident, and persuasive personality.

Pay: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

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