Tele Caller Executive

1 day ago

Kochi Kerala, India Aives Australia Full time

.Freshers required. Tele-caller Roles and Responsibilities:
**Making Outbound Calls**:

- Contact potential or existing customers to inform them about the service.
- Make cold calls to generate new leads or follow up with previous leads.

2. **Receiving Inbound Calls**:

- Handle incoming calls from customers regarding inquiries.
- Resolve customer issues and provide information about services.

3. **Maintaining Customer Database**:

- Record customer information, feedback, and sales details accurately.
- Update CRM (Customer Relationship Management) systems with relevant information after each call.
- Maintain detailed records of calls and conversations for future reference.

4. **Achieving Sales Targets**:

- Meet or exceed daily, weekly, or monthly sales targets set by the management.
- Work closely with the sales team to achieve overall business goals.

5. **Customer Relationship Management**:

- Build rapport with customers by being polite, friendly, and patient.
- Handle customer grievances and escalate issues to higher authorities if necessary.
- Ensure customer satisfaction and follow up on unresolved issues.

6. **Providing Product/Service Information**:

- Be knowledgeable about the company’s services to answer customer queries effectively.
- Provide detailed information about offers, promotions, and discounts.

7. **Adhering to Scripts and Policies**:

- Follow scripts and standard operating procedures for making calls.
- Ensure compliance with company policies, privacy, and confidentiality standards.

8. **Upselling and Cross-Selling**:

- Suggest service recommendations based on customer needs and preferences.

9. **Handling Rejections**:

- Manage rejection and objections professionally during sales or customer service calls.
- Maintain a positive attitude and persistently follow up on leads.

10. **Reporting**:

- Report daily or weekly performance to supervisors, including sales numbers, lead conversion rates, and customer feedback.
- Highlight issues or trends observed during calls to help improve processes.

Pay: ₹10,000.00 - ₹13,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Language**:

- Malayalam (preferred)
- English (required)

Work Location: In person

Application Deadline: 05/10/2024

  • Tele Caller Executive

    4 days ago

    Kochi, Kerala, India Govind Furnishings Full time

    **Job Title: Tele Caller Executive** **Company: Govind Furnishings** **Location: Ernakulam, Kerala** Are you a dynamic individual with excellent communication skills? Govind Furnishings, a leader in the soft furnishings industry, is looking for a Tele Caller Executive to join our vibrant team in Ernakulam, Kerala. **Responsibilities**: - Make outbound...

  • Tele Caller Executive

    1 week ago

    Kochi, Kerala, India Zak Academy Full time

    **Tele Caller Executive** **2. Qualification**:12th/ Graduation. **3. Experience**: Minimum 1 year Experience or Freshers with good communication skills. **4. Age**:Below 35. **6. Job Responsibilities**: - Conduct outbound calls. - Introduce our courses. - Follow up the leads. - Collaborate with the admissions team. **Salary**: ₹10,000.00 -...

  • Tele Caller Executive

    4 days ago

    Kochi, Kerala, India shihas holdings Full time

    Tele Caller Executive Time : 10.00 AM TO 5.530 PM Language : English,Tamil SUNDAY OFF Pay: Up to ₹12,000.00 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass) (preferred) Work Location: In person Application Deadline: 15/01/2025 Expected Start Date: 22/12/2024

  • Tele Caller Executive

    1 day ago

    Kochi, India Global Study Link Pvt Ltd Full time

    TELE-CALLER OR TELE-COUNSELOR Designation : Tele-calling Executive Experience : Minimum 1 year as Tele-caller or Tele-counselor Requirement : UG/Diploma Working : 09.30 to 05.30 (on 5.5 days basis) Location : Kadavanthara, Kochi **Salary**: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Cell phone reimbursement - Health insurance - Provident...

  • Tele Caller Executive

    2 weeks ago

    Kochi, Kerala, India Class One Tours And Travels Full time

    Urgently required female office tele caller **Salary**: ₹8,000.00 - ₹10,000.00 per month Day range: - Monday to Friday - Weekend availability Shift: - Morning shift Supplemental pay types: - Performance bonus

  • Tele Caller Executive

    2 weeks ago

    Kochi, Kerala, India Class One Tours And Travels Full time

    Urgently required female office tele caller Pay: ₹8,000.00 - ₹10,000.00 per month Day range: - Monday to Friday - Weekend availability Shift: - Morning shift Supplemental pay types: - Performance bonus Work Location: In person

  • Tele Caller Executive

    6 days ago

    Kaloor, Kochi, Kerala, India Centerline Health Ventures LLP Full time

    **Job Summary**: We are looking for a proactive and persuasive **Tele Caller** who can confidently handle inbound and outbound calls to potential patients. The main goal is to **maximize conversion rates**, ensuring a high percentage of inquiries lead to actual **patient walk-ins** and bookings. This role requires excellent communication skills, patience,...

  • Tele Caller

    4 days ago

    Kochi, Kerala, India SAI SERVICE PVT LTD Full time

    Tele Caller Experience: Min 1 year in tele calling Qualification: Plus two and above **Salary**: Up to 15000 Location: Nettoor, Thrikkakara **Job Types**: Full-time, Permanent **Salary**: Up to ₹15,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus - Yearly...

  • Tele Caller Executive

    6 days ago

    Kochi, Kerala, India Medcity Study Abroad Full time

    **Job description for Tele caller in banking Sector** Industry: Banking Sector Location: Ernakulam **Job Summary** We are seeking motivated and customer-oriented Tele callers to join our dynamic banking team. As a tele caller, you will be the first point of contact for our existing and prospective customers. Your role will be pivotal in promoting banking...

  • Tele Caller Executive

    1 day ago

    Kochi, Kerala, India Nidi business Consultancy Full time

    We seeking an experienced **Tele caller**for a successfully running company in Ernakulam Requirements: - Minimum 1 year experience. - Should have good communication skills. Good typing skill. - Able to Answering phones and explaining the services offered by the company and asking questions to the customer and understanding their specifications. - this is...