Sales Force Administration

4 days ago

Mumbai, India peopleHum technology Full time

**Job Function**

**Employment Type**

Full Time

**Experience Level**

3- 4

**Location**
- Mumbai, India

**Workplace Type**

Onsite

**Must have skills**
- Sales Force- Administration- problem solver- Organisation skills- Decision making- Analysis**Qualifications**

**Job Role**
- In this role you will- Administer, troubleshoot, and support the Engati Salesforce platform(s) (e.g., Sales Cloud, CPQ, Service Cloud, etc) and related 3rd party app integrations (Data enrichment, sales productivity, and enablement tools).
- Production Support Incidents: Resolve Salesforce support tickets in a timely manner, set realistic expectations, maintain ticket hygiene, and communicate clearly with peers and internal customers.
- Production Support Enhancements: Deliver enhancements and issue resolutions involving core functionalities (Leads, Accounts, Contacts, Opportunities, CPQ, Approvals, Agreements, etc.).
- Proactive Salesforce Administration: Core admin tasks, security and user management, license optimization, process automation, data management, exception monitoring (e.g., trigger execution, runtime, Apex, DML exceptions), and monitoring batch job failures.
- Perform root cause analysis of Salesforce issues and triage of those issues to resolution.
- Create and maintain end-user documentation; maintain and manage Salesforce data quality and integrity; perform as needed and scheduled data updates and uploads using Data Loader; ensure backups of all environments; maintain and improve duplicate and matching rules.
- Proactively seek opportunities for process improvement: identify and resolve process bottlenecks, data issues, and inconsistencies to help improve operational efficiencies.
- Improve and evolve the Salesforce Lightning Platform, with focus on improving user experience and performance.
- You Have What It Takes If You Have- 3 plus Years of Salesforce Admin experience with a BA/BS degree in Business, Computer Science, similar technical field of study or equivalent practical experience preferred
- Deep and broad knowledge of Salesforce products (e.g., Sales Cloud, service Cloud, CPQ).
- Advanced Administrator Certification, CPQ Specialist Certification a big plus.
- Experience working with large data sets, advanced configurations, exception and environment monitoring.
- Experience with Salesforce CPQ, & quote to cash processes in a SaaS / recurring revenue company is a big plus.
- Experience in working on sales lifecycle, partner sales lifecycle, migrating workflows and process builder to Flows, CPQ, installing and configuring AppExchange products, maintaining the lightning org, configuring lightning components, lightning page layouts, assignments etc.
- Experience in installing and maintaining AppExchange products along with the licensing model information.
- High level understanding of Apex and LWC framework.
- Understanding of sandbox environment management, release management, code versioning best practices, and deployment methodologies are a big plus.
- Ability to work seamlessly as part of a multi-site, multicultural, development and testing team, with internal and external resources.

  • Sales Force Effectiveness

    3 days ago

    Mumbai, Maharashtra, India HRD House Full time US$ 60,000 - US$ 1,20,000 per year

    Candidate will be based at corporate office of reputed pharma company as a Sales Force Effectiveness and he will be responsible for handling following:Job DescriptionManaging the field Organogram and must have through clarity about the field working.Understanding about various aspect of Data Analytics life cycle will be added advantageMaintaining and...

  • Sales Force Effectiveness

    3 days ago

    Mumbai, Maharashtra, India Fresenius Kabi Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    At Fresenius Kabi, we are driven by a commitment to improve the quality of lives: We are Committed to life. We strive for continuous innovation with our outstanding manufacturing capabilities, unique channel access, and customer proximity. With our four complementary business areas BioPharma, Pharma (primarily IV drugs and infusion therapy), Medical...

  • Sales Force Effectiveness

    3 days ago

    Mumbai City District, India Topgear Consultants Full time US$ 60,000 - US$ 1,20,000 per year

    Position: Executive / Sr. Executive - Sales force effectiveness (SFE)Locations: AndheriJob Description:Managing the field Organogram and must have through clarity about the field working2.Understanding about various aspect of Data Analytics life cycle will be added advantageMaintaining and Validating the Master Doctor list (MCL) for all the CIS AND IRAQ AND...

  • Sales Support Administrator

    20 hours ago

    Mumbai, Maharashtra, India Lloyd Healthcare Pvt. Ltd. Full time ₹ 5,00,000 - ₹ 20,00,000 per year

    Company DescriptionAt Lloyd Healthcare, we are dedicated to extending lives and improving health through high-quality trusted medicines in chronic therapies such as cardiovascular and anti-diabetic treatments. Founded in 2011, Lloyd Healthcare received the 'CIMS Healthcare Excellence Award 2020' for being the fastest-growing cardio-diabetic company,...

  • Sales Force/ Marketing Co-ordinator

    6 days ago

    Mumbai, India Molecular Devices Full time

    Sales Force Maintenance and Hygiene - Creating Dashboards and Reports in SFDC. - Making sure Data entered is accurate and current. - Making sure Sales team maintains accurate information on CRM. - Helping with Marketing coordination. - Knowledge of GeM tenders preferred. When you join us, you’ll also be joining Danaher’s global organization, where...

  • Sales Support Coordinator

    1 week ago

    Mumbai, India Brennan IT Full time

    The objective of this role is to alleviate the administrative pressures from the direct sales force, by taking on administrative tasks associated with the Pricing, Servicing & Maintenance of our client base, during and after the sales process. This will give the sale team more bandwidth to focus on selling and building relationships with our clients. In...

  • Sales Support Coordinator

    7 days ago

    Mumbai, India Brennan IT Full time

    **Why work for Brennan?** **We are a Multinational company with a reputation for delivering technical excellence, innovation and high quality service to the mid-market and have backed up that statement by winning the #1 Managed Service Provider in Australia for the past 10 years in a row.** **Purpose of the role** The objective of this role is to alleviate...

  • Sales Support Coordinator

    6 days ago

    Mumbai, India Brennan IT Full time

    **Why work for Brennan?** We are a national company with a reputation for delivering technical excellence, innovation and high quality service to the mid-market and have backed up that statement by winning the #1 Managed Service Provider in Australia for the past 10 years in a row. **Key Responsibilities**: The objective of this role is to alleviate the...

  • Sales Support

    1 week ago

    Mumbai, Maharashtra, India Whitespace Global Full time

    **JOB DUTIES/ RESPONSIBILITIES/ ACCOUNTABILITIES**: **System Administration-** - Ensure smooth operations of Mobility and Web Systems with zero downtime. - SFA solutions managing delivery, UAT, rollout and user training. - Response to all SFA related queries within TAT accurately **System Configuration-** - Configuration, distribution and up keeping of the...

  • Sales Officer

    4 days ago

    Mumbai, India Stalwart Sales Private Limited Full time

    Key responsibilities will include: 1. Achieve brand wise Monthly primary & secondary sales in line with sales targets for the Location - For the entire team 2. Management of Super Stockiest and Distributors 3. Market Outstanding and RTV Compliance 4. Sales Force Automation (Field Assist) compliance 5. Talent Management 6. MIS in required format and...