Tour & Booking Executive

5 days ago

Ekkattuthangal Chennai Tamil Nadu, India Brandwise Events & Experience Full time

**Hotel Banquet Executive - Job Description**

**Position Summary**:
A Banquet Executive oversees the planning, coordination, and execution of banquet events at a hotel. This role ensures that all banquet operations are carried out smoothly, efficiently, and to a high standard of guest satisfaction.

**Key Responsibilities**:

- Coordinate and execute banquet functions (weddings, conferences, corporate events).
- Liaise with clients to understand event requirements and preferences.
- Prepare banquet event orders (BEOs) and communicate them to the team.
- Supervise banquet setup, service, and breakdown.
- Coordinate with kitchen, F&B service staff, and housekeeping.
- Monitor inventory of banquet supplies and place orders as needed.
- Handle guest feedback and resolve any issues promptly.
- Ensure compliance with health, safety, and hygiene standards.
- Assist in budgeting and forecasting for banquet operations.

**Skills & Qualifications**:

- Bachelor’s degree in Hotel Management or related field preferred.
- 2-4 years of experience in banquet operations or hospitality management.
- Strong organizational and multitasking skills.
- Excellent communication and client-handling abilities.
- Knowledge of event management software (e.g., Delphi, Opera).
- Willingness to work flexible hours, including weekends and holidays.

**Booking Executive - Job Description**

**Position Summary**:
A Booking Executive manages room and event bookings for a hotel or hospitality property. This role involves interacting with guests, handling reservations, and ensuring accurate booking records.

**Key Responsibilities**:

- Input and update bookings in the reservation system.
- Provide guests with information on room types, rates, and availability.
- Upsell rooms and services to maximize revenue.
- Coordinate with sales, front office, and banquet teams.
- Ensure guest preferences are captured and acted upon.
- Follow up on tentative bookings and confirmations.
- Generate booking reports and maintain accurate records.
- Address guest inquiries and resolve any booking-related concerns.

**Skills & Qualifications**:

- Diploma or degree in Hotel Management or Tourism preferred.
- 1-3 years of experience in reservations or front office.
- Strong communication and customer service skills.
- Familiarity with reservation software (e.g., Opera, IDS, Cloudbeds).
- Attention to detail and good organizational skills.

Proficient in MS Office and hotel.

**How to Apply**:
Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Work Location: In person

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