Customer Care Assistant

2 weeks ago

Navi Mumbai, India Shivkripa Transport Full time

As a Customer Care Executive, you will be responsible for the following:

- You will receive orders from the clients and co-ordinate the same with the operations team.
- You will resolve queries raised by clients and make sure that they receive replies on time.
- You will be in the front-end role and responsible for co-ordination among different departments and branches.
- Fluent in English and communication. Has past experience in drafting professional mails and leading professional conversations.
- Should be active in speaking and can also be a **fresher**.
- Should have basic knowledge of and interest in the Transportation industry.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Provident Fund

Schedule:

- Day shift

Ability to commute/relocate:

- Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 2 years (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

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