Telesales Executive
7 days ago
Contact potential and existing patients to provide information about hospital services and treatments.
- Understand patient needs and communicate available cancer care options.
- Generate leads through calls and follow up to convert them into hospital visits.
- Build and maintain relationships with patients, caregivers, and referring doctors.
- Address patient queries with empathy and professionalism.
- Maintain and update the patient database with call details and follow-up actions.
- Collaborate with business development and marketing teams for campaigns.
- Share patient feedback to improve services and strategies.
- Prepare and submit daily/weekly reports on calls, leads, and conversions.
- Analyze call data and suggest improvements.
- Prior experience in telesales, customer service, or healthcare preferred.
- Proficiency in Hindi and English with strong communication skills.
- Empathy and a patient-focused approach.
- Basic computer skills and familiarity with CRM tools.
- Opportunity to work in a supportive and impactful healthcare environment.
**Job Type**: Permanent
Pay: ₹10,000.00 - ₹15,000.00 per month
Schedule:
- Morning shift
Supplemental Pay:
- Performance bonus
Work Location: In person
Application Deadline: 05/12/2024
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