Customer Support Intern

6 days ago

Remote, India Arupavi Health Technologies Pvt. Ltd Full time

Company Name
- Arupavi Health Technologies Pvt. Ltd.

Profile
- Customer success Intern

Role
- What Will You Do:
*Establish clear client retention goals.

*Assist customers with setting up and navigating through software product.

*Promote the value of the product through customer experience.

*Assist in creating training courses and educational materials.

*Review customer complaints and concerns and seek to improve the customer experience.

What Will You Need to Succeed:
Minimum qualification: Graduation, however Postgraduate in Management course is desired.

Strong analytical skills with bias for action

Ability to gel with diverse colleagues (software developers, marketing specialists, product managers) as part of cross-functional project teams

An entrepreneurial mindset i.e. taking ownership and contributing towards a solution.

Proficiency in verbal and written communication in English and Hindi

Familiarity with CRM Software (Salesforce, Zoho, Freshdesk etc.)

Additional Information

Internship Duration 3 to 6 months
- This is paid internship for 3 to 6 months. We will provide you stipend rs. 8000/- per month..

*Certificate will be provided once the internship period will be completed..

Job Type
- Internship

*Contract lengh:

- 3 to 6 months

*Working Time and Days
- 9:30am to 6pm (Mon-Sat)

*Location
- Work From Home

**Job Types**: Full-time, Internship
Contract length: 3-6 months

Pay: ₹7,000.00 - ₹8,000.00 per month

Schedule:

- Day shift

Work Location: Remote

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