Backend Executive

1 day ago

Chandigarh Chandigarh, India Allengers Medical Systems Ltd Full time

**Key Responsibilities**:
**1. CRM Data Management & Maintenance**
- Maintain and update all export-related customer, lead, and inquiry data in the CRM.
- Ensure all data is accurate, complete, and consistently formatted.
- Regularly clean and validate CRM records to remove duplicates or errors.
- Keep detailed records for leads, contacts, accounts, shipments, and follow-ups.

**2. Export Process Coordination**
- Manage CRM workflows specific to the export department — including lead tracking, order progress, and customer communication logs.
- Support export documentation and follow-up processes through CRM tracking.

**3. Reporting & Insights**
- Generate and share regular CRM reports for export sales performance, customer engagement, and pipeline tracking.
- Provide actionable insights from CRM data to support management decisions.

**4. System Administration & Optimization**
- Oversee backend CRM settings to ensure smooth data flow and integration.
- Set up automation, reminders, and workflows relevant to export operations.
- Collaborate with IT or CRM vendors to troubleshoot and enhance system performance.

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Work Location: In person

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