
Help Desk
5 days ago
Required: *Female*
- Handling all hardware related issue through call or mail and Assigning calls to the Engineer.
- Taking calls from User regarding their network issues.
- Preparing Daily pending call report.
- Preparing Daily Call Analysis Report.
- Working in Excel/ call logging software
- Coordination with Vendors
- Co-ordinating with Service Providers to get the network issue resolved.
**Salary**: ₹8,000 - ₹12,000 per month
**Salary**: ₹8,086.00 - ₹12,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Performance bonus
- Quarterly bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
Ability to Commute:
- Kochi, Kerala (preferred)
Ability to Relocate:
- Kochi, Kerala: Relocate before starting work (preferred)
**Speak with the employer**
+91 8921660560
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