Telesales Advisor

**About Company**:
We believe remarkable talent, enthusiasm, and hustle add up to great work. We are looking for an **Advisor-Customer Insight** to join our Head Office in Gurgaon.

Company is the largest Cashback & Coupons site in India, backed my marquee investors like Mr. Ratan

Tata, Kalaari Capital & Korea Investment Partners. We are also redefining social commerce with India's

1st Social Cashback app, and with the launch of our Store Network in 22 states of India.

Well capitalized and with a team of 350+ people, Company is looking to chase 10x growth over the next

3 years. There are Billion-dollar Cashback sites in the US, UK, China and we are set to be the same in

India. Working with us could also be a great career move to accelerate your own growth, and we invite you to come learn more about what we are building.

**What's In Store For You To Fall In Love with us**:
A) Start-up Environment
- Work with a passionate and energetic team that is driven by hustle, camaraderie and togetherness

B) Compensation & Benefits - Best-in-class salaries and highly competitive ESOPs along with a great learning work environment, we offer you a place full of opportunities to customize your career trajectory

C) We've got you covered - From medical insurance, well-defined policies to flexi WFH options, scrumptious lunch to some amazing learning and development sessions
- we've got your back

D) Cool Perks
- Come and get to join us for in-house events, team outings, dinner catchups, and much more

**About the Role: Advisor: TeleSales | Customer Insight**

We are looking for advisors who can reach out to our customers/prospects on the phone to fulfil below objectives.

1. Gather consumer intelligence

2. Conduct user research.

3. Sell/convert/win back customers.

The position represents an excellent opportunity for an individual with strong analytical abilities to work in a fast-paced entrepreneurial set-up in an ever-growing E-commerce field. This role will suit an ambitious, hardworking, and highly driven individual who has a proven track record of working within a role of this nature

**Key Responsibilities: -**
- Gathering customer insight (Outbound Calling)
- Initiating sales with potential customers over the phone.
- Asking questions to engage customers and keep the conversation going.
- Listening to the customers' needs to generate repeat sales.
- Gathering and documenting customer information, payment methods, purchases, and reactions to products.
- Keeping up to date on all products and informing customers of new products.
- Answering customers' questions on the products
- Incumbent should have minimum 30 WPM (word per minute typing speed)
- Minimum Qualification: 12th Pass
- Proven experience as Tele sales representative ( Min 6 Months atleast )
- Proven track record of successfully meeting sales quota preferably over the phone
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Excellent knowledge of English and Hindi.
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints

**Salary**: ₹400,000.00 per year

Schedule:

- Day shift

Ability to commute/relocate:

- Gurugram, Gurgaon - 122003, Haryana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (required)
- Sales: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (required)