Customer Support Executive

2 weeks ago

Kolkata, India BVM placement hub Full time

Customer Service Associate

**Job Description**:
Position: CSA for Telecom Semi Voice (Blended Process) at Tech Mahindra (BSG Division)

Work From Office

Eligibility:
Any Graduate

excellent writing & verbal communication.
Communicate actionable customer feedback to the relevant team, that can be worked to meet the customers problem
Openness to work in shifts
Should have a positive attitude and agility to work in collaborative environment
Should have solution oriented and committed to make it right resolution
Should have impeccable sense of judgment to be able to service at the highest levels.
Should take ownership to resolute customer issue (ensure 100% problem solving ability).

Languages: English / Hindi / Bengali

Versant - 5 Required

Position Opened - 32

Note:
Work Location - Kolkata Rajahat

Roles and Responsibilities:
Mandatory:
**Salary**: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Internet reimbursement

Schedule:

- Flexible shift

Supplemental pay types:

- Joining bonus
- Performance bonus

Ability to commute/relocate:

- Kolkata, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- chat and voice bpo: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

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