Cashier

5 days ago

Bhai Randhir Singh Nagar Ludhiana Punjab, India SHARMAN JAIN SWEETS Full time

Core responsibilities
- **Customer Service**: Greeting customers warmly, answering questions about products, promotions, and store policies, resolving complaints, and offering assistance as needed.
- **Operating POS Systems**: Proficiently using cash registers, barcode scanners, and other point-of-sale (POS) systems to ring up orders and generate receipts.
- **Maintaining Cash Drawers**: Accurately counting and reconciling cash in the register at the start and end of each shift, ensuring balance and minimizing discrepancies.
- **Handling Returns and Exchanges**: Processing returns and exchanges according to store policy and ensuring customer satisfaction.
- **Maintaining a Tidy Work Area**: Keeping the checkout area clean, organized, and stocked with necessary supplies like bags and receipt paper.
- **Product Knowledge**: Possessing a good understanding of the products and services offered, including pricing, availability, and promotions, to effectively answer customer inquiries and provide recommendations.
- **Following Security Procedures**: Adhering to established security protocols for cash handling and transaction processing to prevent theft or fraud.

Skills and qualifications
- **Excellent Customer Service**: Friendly demeanor, positive attitude, strong interpersonal and communication skills, ability to resolve conflicts and manage queries effectively.
- **Numerical Aptitude**: Strong math skills, including mental math proficiency and ability to handle transactions quickly and accurately.
- **Attention to Detail**: Meticulous and detail-oriented to ensure accuracy in transactions, cash handling, and record-keeping.
- **Time Management**: Ability to prioritize tasks and work efficiently in a fast-paced environment, especially during peak hours.
- **Problem-Solving Skills**: Ability to analyze problems, think quickly, and find appropriate solutions for customer issues, transaction discrepancies, or technical difficulties.
- **Patience and Resilience**: Capability to remain calm and professional in difficult situations, with demanding customers, or during high-pressure scenarios.
- **Basic Technology Proficiency**: Comfort and familiarity with POS systems, barcode scanners, and electronic payment terminals.
- **High School Diploma or Equivalent**: Usually a minimum requirement.
- **Previous Experience**: Prior experience in cashiering, customer service, or a similar role in a retail environment is often preferred.

Pay: ₹10,000.00 - ₹13,000.00 per month

**Benefits**:

- Food provided
- Provident Fund

Work Location: In person

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